Part-Time Staff: Computer Support Specialist (Pool)

Metropolitan Community College
United States, Missouri, Kansas City
3217 Broadway Boulevard (Show on map)
Nov 10, 2024
Class Category Temporary Part-Time Staff Job Open Date 07/01/2024 Job Close Date 06/30/2025 Open Until Filled No Position Summary This is a POOL position. Application materials for this assignment is based on semester-by-semester needs due to increasing demand within the computer lab area. Job Summary: Provide assistance to community, students, and faculty in various computer lab(s). Essential Functions: Include but not limited to the following: Opening/closing and securing computer lab area(s) during operating hours Perform simple hardware and peripheral troubleshooting Contact MCC-IT HelpDesk to request assistance, maintenance or troubleshooting of hardware (computer, printer etc.) and/or software. Provide responsive customer service and maintain professionalism when assisting and facilitating learning for end users Communicate clearly and effectively with end users Documenting and forwarding questions and/or concerns to the appropriate parties Assist with program communication pieces, as needed Maintain computer lab e-mails, mail distribution and printer/copier machine(s) (e.g. fill paper trays, clear paper jams, replenish toner, etc.) Assist in maintaining the inventory of all assigned equipment, supplies, software, and hardware Maintain a clean (food/drink-free) quiet work area Perform other related duties and responsibilities as assigned Minimal Qualifications High School Diploma/G.E.D. Associate's degree in a computer related field (Preferred) One (1) year directly related work experience (Preferred) To learn more about MCC's Computer Labs please click here. EOE/M/F/Vet/Disabled Compensation $15.00 per hour Type of Part-time Job Part Time Staff