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Academic Advisor

The University of North Carolina at Greensboro
Commensurate with education and experience
United States, North Carolina, Greensboro
Oct 23, 2024
Posting Details
Position Information


Position Number 998158
Functional Title Academic Advisor
Position Type Administration - Staff
Position Eclass EP - EHRA 12 mo leave earning
University Information
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master's and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.
Primary Purpose of the Organizational Unit
The mission of the Division of Student Success is to work in partnership with the University community to deliver high quality services to facilitate the recruitment, retention and graduation of a diverse student population and also strive to provide service, leadership and transitional student support for UNCG. The Division of Student Success is committed to designing, implementing and providing the services necessary to promote student success throughout the entire student life cycle from day one to diploma. This division includes the offices of Student Success Initiatives, New Student Transitions & First Year Experience, Students First Office, Academic Achievement Center, TRiO Programs, UNCG Guarantee, and the Multiliteracy Centers.
Position Summary
The Academic Advisor is primarily responsible for delivering comprehensive advising to an assigned caseload of transfer students from the point of admission, intention to enroll and through their first semester. Reporting to the Assistant Director for Transfer Initiatives, the advisor will support first-term/first-year transfer students and will partner with academic units on the transition of those students to faculty advisors in time for registration for their second term. As an emerging Hispanic Serving Institution, UNCG has a strategic focus on diversifying our faculty and staff to reflect this growth and better support our emerging student population. This position has been established as part of UNCG's strategic focus on diversifying our faculty and staff and providing support our growing Latinx student population. Staffing culturally responsive and informed academic advisors who understand Latinx students' experiences is essential to addressing our equity goals and supporting students in overcoming disproportionate academic achievement gaps.
Minimum Qualifications

  • Master's Degree in Higher Education, Counseling, or related field from an accredited four-year college or university OR Bachelor's degree from an accredited four-year institution and a minimum of 2 years of experience contributing to student success initiatives in a higher education setting;
  • Bilingual in Spanish
  • Experience working within the field of academic advising or in developing and implementing services/initiatives to support college student transition, success, and retention.
  • Strong understanding of the needs and challenges facing Latinx and other marginalized student groups
  • Exceptional interpersonal and relationship-building skills
  • Ability to multi-task and balance multiple priorities or projects in a faced-paced work environment
  • Excellent verbal and written communication skills
  • Ability to work a flexible schedule which includes days/evenings/weekends as needed.


Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications

  • Proficient computer skills (MS Office, Ellucian BANNER)
  • Experience working with faculty, staff, and students in a professional environment.
  • Experience collaborating with faculty, staff, and students from a variety of academic disciplines and administrative units.
  • Strong organization skills, ability to handle multiple tasks, establish work priorities, respond to unanticipated student or faculty needs, and work well as part of a team.
  • Master's degree preferred in Higher Education, Counseling, or related field from an accredited four-year college or university.


Special Instructions to Applicants
Recruitment Range Commensurate with education and experience
Org #-Department Undergraduate Student Success - 13601
Job Open Date 07/05/2023
For Best Consideration Date 06/14/2024
Job Close Date
Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year 12
FLSA Exempt
Applied = 0

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