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Instructional Services Coordinator (Open Until Filled)

Maricopa Community College district
long term disability, tuition reimbursement
United States, Arizona, Phoenix
Nov 04, 2024


Instructional Services Coordinator (Open Until Filled)

Job ID: 320429
Location: South Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range

$21.65 - $28.15/hourly, DOE

Grade

112

Work Schedule

Monday - Friday, 8am - 5pm
Summer Hours: Monday - Thursday, 7am-6pm

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa
  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona's Best Employers


Campus Statement

South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School.

Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution.

Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices.

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options:
  • 20 paid observed holidays
  • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
  • Paid vacation, sick, and personal time
  • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
  • Annual professional development growth funding
  • Tuition reimbursement for employees and dependents
  • Flexible work schedules
  • Maricopa Employee Health & Wellness Program:
    • Sight-On-Site Eye Care Services
    • Diabetes Empowerment Education Program
    • Mobile On-site Mammography Screenings
    • Employee Assistance Program (EAP)
    • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
    • Pre-Retirement Events
  • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
  • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)


Job Summary

The Instructional Services Coordinator (ISC) performs a variety of duties related to the management of Learning Resource Center (LRC) Tutoring Centers. This position requires the ISC to work in a team environment not only with student staff and faculty but also with the LRC Director and the services they provide. This position coordinates aspects of the Tutoring Center and the Student Technology Support at the South Mountain Community College campus including but not limited to, hiring, training, ongoing student development, evaluating, marketing, developing program area, making/managing budgets and schedules, using data to make recommendations to direct supervisor, and overall strategic planning. This position will be under direct supervision of the Director of the LRC.

Essential Functions

50% - Manage aspects of the Tutoring Center and Computer Commons. Provide outreach and marketing to the campus community regarding LRC services. Recruit, interview, hire, and train student employees as tutors and desk aides.Supervise tutors and desk staff. Continue upkeep of internal manual, Google folder, website, and materials for delivery of tutoring and testing. Input and ensure that content for the Tutoring Center and Computer Commons is accurate and updated as needed on the LRC websites. Develops tutoring schedule based on budget and demonstrated need of targeted student population.

20% - Collaborate with faculty to identify and support the student need, in addition to being the liaison to academic departments. Prepare and monitor budgets throughout the fiscal year. Respond to student questions and concerns.

10% - Manage all resources and recommends equipment and resources for the unit/program. Serve on various LRC
committees

10% - Works in a team environment to assist LRC colleagues as needed. Provides ongoing training through workshops to
student staff

10% - Other duties as assigned

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in a related program area, and one (1) year of program coordination experience.

OR

Associates Degree from a regionally accredited institution in a related program area, and three (3) years of program coordination experience.

OR

High School Diploma/GED and five (5) years of program coordination experience.

Desired Qualifications

A. Two (2) plus years experience related to tutoring, Supplemental Instruction, student retention, student
success services or teaching.
B. Four (4) plus years experience with using technology such as Google applications, Peoplesoft,
Tutortrac, Blackboard/Canvas, data entry and Excel spreadsheets.
C. Experience in project management - creation, logistics, execution, and evaluation.
D. Experience establishing and maintaining partnerships with faculty, staff, and/or community
members.
E. Supervisory experience.
F. Experience in analyzing data and creating reports.
G. Experience hiring, training, evaluating, and providing student development to student staff.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in the resume upon application, they will be requested at time of interview.

Additional guidance can be found here.


Posting Close Date

Open until filled

First Review: 09/05/2024

Applications received on or after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320429&PostingSeq=1

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