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Behavioral Health Navigator

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Nov 18, 2024

  1. Assessment


    • Provide telephonic screening of BH members using PHQ-9, GAD, and other CM-DM diagnostic tools to determine additional care support needs.


  2. Communication


    • Communicates with HMSA members, physicians, case managers, and disease management team members.
    • Coordinate with other colleagues to ensure continuity of care for members in assigned work queue.


  3. Triage


    • After assessment, triage members to appropriate BH program


  4. Data Management and Documentation


    • Complete and file forms and input data into appropriate HMSA systems.


  5. Education


    • Provide navigation, referrals to community resources, and educational materials.


  6. Performs all other miscellaneous responsibilities and duties as assigned or directed


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