Withdrawal Management Medical Assistant

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

As the Withdrawal Medical Assistant, you will provide basic monitoring of clients physical/medical status. Assist with admission assessments and discharges. Facilitates in providing a caring and safe environment for each client. Teach education classes as scheduled. Assist the medical staff on duty while ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Conduct intake assessments to collect medical, social, emotional, and demographic data to assess for appropriate admissions into Withdrawal Management based on written policies and the Utilization Review manual
• Record in the client records information and details relating to chronic ar acute illnesses, incidents, known withdrawal complication, and all prescribed medications taken by the clients
• Schedule and arrange for physical examinations by the physician and nursing staff
• Conduct ongoing monitoring of medical and physical status along as instructed by the primary Physician
• Follow the standard time regimens for taking and recording vital signs
• Observe and chart clients for withdrawal signs, unusual activity of behavior's, verbal complaints of physical or psychological problems, and report to the WM Supervisor, Clinical Director, and/or Physician
• Chart thoroughly all pertinent data, including but not limited to medical/health conditions, physician's orders, complications related to withdrawal and general health, vital signs, medication monitoring, description of course of withdrawal, or other incidents. Document all pertinent observations in client's chart
• Provide for physical, medical, and emotional needs to all clients as needed
• Perform technical treatment as indicated and/ or directed by written Physician orders and instructed by Nursing Staff or Clinical Director
• Accurately prepare, pass, check, observe, supervise, and record all medications taken
• Provide emergency First Aid care to those clients who exhibit the need
• Facilitate referrals for the clients to provide community resources not provided by SAHLC
• Keep refreshment table clean and stocked for clients
• Assist in keeping the unit clean and orderly by performing necessary cleaning duties to provide a clean and safe environment for the clients
• Wipe mattress and pillows with viro-check after each client has been discharged and change linens as needed
• In accordance with the CFR-42 Federal Law and The Salvation Army policies, always maintain client confidentiality
• Facilitate a seamless and comprehensive transfer of information from one shift to the next
• Cooperate and communicate with other clinical staff in the transfer process of the client to different levels of care
• Attend Withdrawal and agency wide staff as well as monthly in-service meetings as scheduled
• Report maintenance repairs and services to Clinical Director and Business Operations Director
• Promote positive public relations by using professional telephone manners, presenting a pleasant and supportive attitude toward the client and their family members or friends, and cooperating with personnel from other outside agencies
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma required; associate degree preferred. Medical Assistant license or certification required.

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Experience in a social service setting providing services to persons in crisis, homeless persons, domestic violence, or mental health preferred.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.

Supervisory Responsibility: NONE

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: May require some travel

Working Conditions: Work is performed in a unit environment; ...may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.