Vice President & General Manager - Oncology Recognized by FORTUNE magazine as one of the "World's Most Admired Companies," Quest Diagnostics (www.QuestDiagnostics.com) is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care. With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index. With 2023 revenues of $9.25 billion and over 2,250 patient locations across the United States, Quest Diagnostics serves half of the physicians and hospitals in the U.S. with their large variety of products and services.
About Quest Diagnostics
Quest Diagnostics' purpose is to work across the healthcare ecosystem to create a healthier world one life at a time. We provide diagnostic insights that empower patients, physicians, and organizations to take action to improve health outcomes. Derived from one of the world's largest databases of de-identifiable clinical lab results, ourdiagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors, and improve healthcare management. Leveraging our extensive scale and reach, our nearly 50,000 employees serve annually approximately 1in 3 adults andhalf the physicians and hospitals in the US. Quest conducts business throughout the US in our PSCs, offices, laboratories, and other facilities in Finland, Puerto Rico, India, and Mexico. The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Approximately 208 million times each year, patients and their physicians rely upon Quest Diagnostics results to make important healthcare decisions. Services range from routine blood tests - such as total cholesterol, Pap testing and white blood cell count - to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.
Awards/Recognitions:
- FORTUNE magazine's "World's Most Admired Companies" list for 10 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry
- FORTUNE magazine's Fortune 500 list
- FORTUNE magazine's America's Most Innovative Companies
- Forbes America's Best Employers List
- S&P 500
- Barron's 500
- Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability
- Newsweek America's Greenest Companies
- Newsweek Most Trustworthy Companies in America
- Newsweek America's Greatest Workplaces for Diversity
- Newsweek America's Greatest Workplaces for Parents and Families
- Time Magazine World's Best Companies
- Consistently named one of the best places to work in S. business journal rankings.
- Named a Fair360 (formerly DiversityInc) Noteworthy Company multiple years.
- Listed on the Disability Equality Index (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities.
- Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation's Corporate Equality Index (CEI) for the 7th consecutive year in 2023.
- Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families.
Outlook:
In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics' reputation as a leading innovator, provider of high value, low-cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape. Quest Diagnostics' long-term strategy is to become the undisputed world leader in diagnostic testing, information, and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:
- Deliver Innovative Solutions
- Leverage their Unparalleled Access and Distribution Network
- Expand their relationships with large payors and health systems.
- Deliver Superior Patient Experiences
As part of the General Diagnostics organization and leadership team, the VP/GM will set the vision and strategy for growth of the Oncology business for the short, medium, and long term. Priorities include to execute and deliver on the revenue and organizational commitments through a small, focused team and by influencing and collaborating across the enterprise to create and deliver value for our customers through market creation, expansion, and overall portfolio lifecycle management.
Responsibilities
- Establish vision and profitable growth strategy for the Oncology franchise and be in effect the 'CEO', to include both organic and acquired growth in the short term (1 year), medium term (3 - 5 years), and long term (5 - 10 years)
- Lead and guide the organization to ensure appropriate accountability for key performance objectives, with a particular focus on maximizing profitable revenue growth
- Evaluate the therapy development and companion diagnostic landscape and spend for Oncology to identify needs and opportunities to address them.
- Initiate product development plans to enhance the company's competitiveness in genetic risk assessment, cancer screening, cancer diagnosis and prognosis, and disease monitoring and recurrence testing.
- Develop strategies to enrich for cancer risk assessment to participate in MCED either directly or via Quest infrastructure services to better monetize Quest's position in primary care, life insurance and employee wellness programs.
- Understand the competitive landscape to anticipate where the market segments and technology trends are heading and develop the business line strategy to ensure we have winning solutions in the marketplace
- Achieve planned financial and operational targets - top line revenue through bottom line margin, etc.
- Lead franchise initiatives such as new test solutions, payer advocacy, profitability enhancements, customer experience improvements
- Understand the various customer segment needs and implement growth strategies with Commercial and Marketing
- Drive opportunity assessment, business case development, and successful launch new solutions based on customer needs and focusing on greatest impact opportunities, driving cross-functional effort across Value Creation and Value Delivery partners. Assure the development of an effective new solution pipeline and development platform, based on life cycle team proposals and prioritization within strong overall portfolio management
- Establish strategic pricing approach and ensure viability of access and coverage in the marketplace
- Partner with Health Plan and Billing teams to ensure appropriate reimbursement for overall portfolio
- Effectively build and manage a broad coalition of external partners to increase thought leadership and influence to accelerate speed of market adoption
- Partner with Regional Leadership to develop local growth strategies including the development of annual revenue targets and identification of market needs and competitive threats
- Develop and drive strategic direction in partnership with the Oncology Specialty Sales team including assessing resources required and compensation to drive appropriate behavior
- Leverage Marketing to drive promotional strategies and tactics, based on customer and regional insights, that meet external needs and deliver on revenue targets
- Develop and partner with Operations & Pathology the customer service requirements for overall product portfolio
- Drive capture of downstream testing from positive cancer diagnoses through precision medicine pathways in conjunction with Quest's Health Systems team.
- Drive profitable growth, including in partnership across functions and with Procurement.
- Lead, coach and develop a team of professionals, holding everyone accountable for high performance and ensuring that the franchise has a pipeline of future talent
Accountability Metrics
- Strategic and Annual Operating Plans
- Revenue, Volume, Price, Margin, Cost, Outside Spend,
- Growth rate (YoY & CAGR), Capture Rate, Revenue, Volume
- Employee Engagement
Education:
- BA / BS undergraduate degree required. Major in sciences. MBA Preferred.
Desired Experience:
Competencies:
- Demonstrated strategic thinker
- Clear understanding of market development and bringing new solutions to market (demonstrated track record)
- Ability to operate effectively in a matrix environment - deep influence, collaboration and strong leadership skills (EQ/communications skills, contracting skills)
- Talent development and performance management- willing to delegate, hold team accountable and build an empowered, high-performing organization
- Demonstrated ability to drive value through external facing management of potential partners and stakeholders
- Understanding of the healthcare delivery system
- Ability to commercialize science in the lab testing segment of healthcare
- Understanding of the scientific foundation underlying the Oncology portfolio
- Experience in evaluating and integrating M&A activity
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity. To Apply Please Log In or Register to Upload a Resume and complete the online Application by visiting careers.questdiagnostics.com, clicking "Job Search" and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews. Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Contact Amy.A.Korus@QuestDiagnostics.com Sr. Executive Medical and Talent Acquisition Partner
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
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