Executive Assistant, School of Professional Studies

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

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Job Description Summary

Job Description

Essential Functions:

• Effectively manage the calendar and travel plans/logistics of the Dean using strong decision-making and organizational skills to ensure the strategic use of time through effective assessment of importance and time-sensitivity of meeting requests, and proactive meeting preparation and organization.

• Document the annual cycle of events, regular meetings, and other scheduling requirements related to the Dean's work to proactively anticipate the needs of the Dean in preparation for upcoming meetings, events, other engagements, and responsibilities, and develop procedures/systems to ensure efficient and administrative support for them on a consistent basis.

• Serve as the primary administrative contact for the Dean, managing communication/correspondence with internal and external stakeholders, and support issue resolution through research and collaboration with the rest of the SPS team.

• Organize team meetings, retreats, and gatherings, including communicating with participants, preparing agendas and background materials, planning logistics and follow-up tasks, and anticipating and planning for changes.

• Support SPS administrative functions (e.g., school-wide HR, facility operations, IT support, etc.) by completing special projects and routine tasks, and track progress for productive and efficient operation.

• Organize visits by university teammates and external partners by responding to inquiries, creating visit itineraries, greeting visitors, assisting with event planning and coordination, and providing information or referrals to appropriate individuals.

• Conduct primary and secondary research and analysis on specific issues, preparing non-routine documents and reports of a sensitive and confidential nature.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree plus at least five years of related experience providing executive-level support or equivalent combination of education and experience.

• Comprehensive knowledge of office management best practices.

• Demonstrated proficiency in using cloud-based office tools, including Microsoft Office, Google platforms, and other relevant software, plus operation of standard office equipment.

• Well-organized, with a strong attention to details and a focus on keeping tasks moving forward with high accuracy and efficiency.

• Ability to make administrative and procedural decisions on sensitive, confidential issues.

• Strong professional communicator in terms of oral, written, non-verbal and interpersonal skills; able to deliver information clearly and concisely, exchange ideas effectively, listen actively, and respond appropriately to a wide range of constituencies.

Preferred Education, Knowledge, Skills, Abilities:

• Master's degree

• Prior experience in institutions of higher education.

• Agile and adaptive in responding to changing priorities.

• Demonstrated commitment to creating and maintaining a diverse and inclusive environment, contributing to a positive team spirit, as well as upholding the University's and school's mission, vision, and values.

Accountabilities:

• Responsible for own work.

Additional Job Description

The School of Professional Studies

The School of Professional Studies (SPS) is the newest school of Wake Forest University. SPS houses innovative graduate degree and non-degree programs, including certificates and other credentials, as well as relevant Executive Education courses, for working professionals. SPS is focused on developing accessible and market-relevant programs that build upon Wake Forest's current areas of strength as well as delivering future professional development education that is essential to the growing economy of Charlotte, where the School is located, and the surrounding region. SPS is at the frontier of what's next for Wake Forest University as the university boldly expands into Charlotte with the construction of an Innovation District in partnership with Atrium Health. SPS is an exciting strategic initiative for the university benefiting from strong support from the university community, including administration and trustees, and the business and civic leaders of Charlotte.

SPS has a vision to develop a new kind of leader. It helps working professionals rise to the challenges of today's dynamic job market by teaching in-demand skills and awarding sought-after credentials. The School empowers its students to adapt, grow, and excel, shaping them into leaders who will guide businesses into the future with integrity. Based in Charlotte, North Carolina, SPS offers fully online programs students can complete from anywhere, as well as opportunities to network, learn, and connect in person. Learn more about the School of Professional Studies online at https://sps.wfu.edu.

Charlotte, North Carolina

The fifth fastest growing city in the U.S., Charlotte is the most populous city in North Carolina, with more than 874,000 residents. The city is the cultural, economic, and transportation center of the Charlotte metropolitan area, especially in the financial sector. It is the second largest financial banking center in the U.S. after New York City. Home to several Fortune 500 companies, Charlotte is one of the nation's top cities expected to experience continued economic growth, particularly for start-ups.

Charlotte has opportunities and activities of a large city with the welcoming community of a small town. Great school systems, a variety of parks and outdoor venues, eclectic food scene, wonderful museums, family-friendly activities, and live entertainment venues make this city one to enjoy year around. Business Insider ranked the city 14th in its list of 50 Best Places to Live in America.

Like many great cities, Charlotte has attracted people from across the world who now call it home. The different ethnicities, ages, and religions found within the city have enhanced Charlotte's culture and sense of community.

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.