Oncology Financial Navigator

Greater Baltimore Medical Center (GBMC)
United States, Maryland, Towson
6569 North Charles Street (Show on map)
Nov 12, 2024
The Oncology Financial Navigator will be responsible for assisting patients with the cost of their oncology treatment, and helping patients understand their own insurance benefits. The Oncology Financial Navigator will be responsible for working with the Epic team to create necessary reports, and developing standard work for identifying appropriate patients and tracking progress. Timely reporting on fiscal year and year-to-date progress will be required, and the Oncology Financial Navigator will be responsible for timely and appropriate communication with co-workers and patients.Education: AA preferred, but will substitute 1-year related experience Experience: 1-2 years customer service experience in a medical field Skills: Skill in written and oral communication Skill in using computers and personal productivity applications Knowledge and understanding of third party insurers Knowledge and understanding of financial assistance, co-pay assistance, foundation assistance and free drug programs Skill in using effective customer service techniques Skill in data research, analysis and interpretation Pay Range $20.75 - $31.12 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.