Applications Specialist

General Job Description Reporting to the Operations Manager, the Applications Specialist is responsible for the successful design and build of solutions that bring efficiency to corporate operational processes. The Application Specialist will have skills in business application configuration and integration. These skills will be utilized to demonstrate value through prototypes, documentation, demonstrations and presentations.

Supervises: N/A

• Partner with project managers, business analysts to elicit details from business process owners.
• Successfully collaborate with the operations team to develop effective back-office solutions to automate steps, gaining efficiency for operational processes and optimizing the user experience.
• Design and configure solutions for business process owners leveraging multiple back-office tool sets (MS Excel, Smartsheet, APIs).
• Testing: Unit and support User Acceptance Test in non-production environments.
• Troubleshoot/debug issues for on-going projects and existing, production application solutions.
• Author and maintain technical design and configuration written documentation and diagrams to ongoing supportability of deployed business applications.
• Assist go-live support and routine product maintenance, release cycles.
• Successfully guide on-going production support requests and/or issues.
• Update and add new features to existing solutions as part of Continuous Improvement, aligned to priorities set by business process owners.
• Other tasks and duties as assigned by supervisor and/or ACCO management.

Position Requirements (Skills, Knowledge, Abilities):

• Bachelors in Business Administration, Information Systems or similar education.
• Familiarity with sales and accounting data reporting, ERP platforms in corporate business setting.
• Demonstrates strong data analysis, design and application testing skills.
• Understanding of Application Lifecycle Management (ALM); Agile-Scrum, Agile-Kanban, Lean Six Sigma.
• Advanced experience with Visual Basic for Applications specific to Excel required.
• Experienced with Smartsheet, including WorkApps - SaaS platform for business process automations.
• Experienced with Microsoft Power BI dashboards, reporting, data setup.
• Willing to learn and master new application platforms as required.
• Uses discretion and maintain confidential information.
• Operates in a startup fashion for emerging technologies that impact the construction industry.
• Quickly adapts to new business teams, new technologies and processes and take on a leadership role in solutioning for business process automation.
• Communicates difficult and complex concepts clearly and concisely both orally and in writing.
• Solves complex problems using critical thinking, at times independently and often to seek out help from team members to collaborate on innovative solutions.
• Ability to work independently and as part of multiple teams on overlapping projects.

• Proactivity / Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility and shows personal humility.
• Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time, but may involve walking, crouching, or standing for brief periods of time. Involves close vision and distance vision on a daily basis.

Hours: