Remote 
Student Services Specialist Senior
 Maricopa Community College district | |
long term disability, tuition reimbursement, remote work
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 United States, Arizona, Avondale | |
 Nov 06, 2024 | |
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Student Services Specialist Senior Job ID: 320222 Location: Estrella Mountain Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hourly Rate $20.23 - $26.30/per hour Grade 111 Work Schedule Schedule is based on the operational needs of the department and EMCC. Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa
Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options:
Job Summary Estrella Mountain Community College (EMCC) is hiring three (3) Student Services Specialist Seniors in the Financial Aid Department. These positions independently perform student service and financial aid processing duties and may serve as EMCC's Veteran Affairs Financial Aid liaison. Essential Functions 70% - Performs more technically complex and difficult student service and processing; Identifies resources needed to address students' circumstances and potential barriers; Assists students by walk-in, electronically and over the phone and as elevated by other student services staff; Provides information and technical assistance regarding program guidelines and applicable laws, policies, rules and regulations 20% - Troubleshoots and resolves office service issues which may include computer software problems; Prepares and processes reports, tracks processing and completion; May administer programs such as scholarships, loans, federal work study and Pell grants; Coordinates, performs testing, and maintains database information and reporting systems 10% - Prepares, presents, designs and maintains correspondence, reports, presentations, program materials and documentation; Provides training or orientation to other staff; Coordinates office functions, projects, events and processing Minimum Qualifications Associate's degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High school diploma//GED and four (4) years of full-time equivalent student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. Desired Qualifications A. Experience performing student service or processing in a Financial Aid department. B. Experience maintaining, applying and communicating federal regulations and guidelines. C. Experience with an automated student service and processing system such as PeopleSoft. D. Experience providing general and escalated Financial Aid assistance to students and others via phone, email, live chat, in person, etc. Special Working Conditions Must not be in default or owe an overpayment of federal financial aid funds. Some evenings and weekends are required. Position is currently eligible for limited remote work, as defined by college requirements. How to Apply Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Open until filled Estimated next review on November 13, 2024 Must apply by 11:59 P.M. on November 12, 2024, to be considered If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320222&PostingSeq=1 jeid-b904ea88bd57d94bb6dcc8951937a325 | |