Exec Director Enterprise Network & Voice Services - 130753

UC San Diego is ranked one of the best public universities in the nation by U.S. News and World Report and is the largest employer based in San Diego County.

Reporting to the Vice Chancellor and Chief Financial Officer, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Under general direction from the Deputy CIO, the Executive Director serves as the Service Owner for Enterprise Network and Voice Services, part of UC San Diego's Next Generation Network (NGN). The Executive Director will partner closely with administrative, IT and academic leaders, as well as world-class researchers, to further the University's Educational, Research, Patient Care and Public Service missions. Leading a staff of 60+ employees and managing a $30M+ budget, this position will serve on the CIO's Senior Management Team (SMT), contributing to strategic, organizational, and executive level oversight for ongoing operations.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what's right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego's Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

• As part of a team, manage a budget of $30+ million with a cost-effective and customer service orientation. In coordination with the Senior Director - IT Business Office, direct all activities, staff and budget of the Network and Voice Services function.

• Lead and support a staff of 60+ employees displaying clear and strong commitment to ethics, honesty, non-discrimination and departmental direction. Supervise professional, technical and analytical employees.

• Develop and manage the campus network and voice infrastructure, including major new construction and renovation projects, acting as central point of contact and providing project cost input to the Financial Services Manager for analysis.

• Direct long-range financial and operational planning; financial, technical, and usage forecasting; information technology research and development.

• Responsible for administering UC San Diego's IP and name space and interfacing with ARIN and EDUCAUSE as needed.

• Develop and oversee implementation of appropriate policy and prepare both short-term and long-range plans to adhere to existing policy, and implement changes to current policy.

• Conduct technological research on the development and design of new systems and service offerings and prepare Requests for Information (RFI) and/or Requests for Proposal (RFP) for new systems and services. Recommend new systems and services to be deployed. Coordinate with and direct the implementation of the approved systems and services.

• Provides leadership in building partnerships and identifying opportunities to support campus information technology services.

• Thorough knowledge of supervisory and leadership techniques in managing technical staff. Demonstrated ability to manage multiple functional areas. Strong skills in supervising professional technical and analytical personnel involved in research and development.

• Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. Knowledge of developing, analyzing and operating networks. Knowledge of licensed wireless bandwidth technologies, and the infrastructure needed to support them.

• Requires extensive and in-depth knowledge of Information Technology principles, theories, and concepts to manage functional area(s) and provide solutions. Knowledge of Ethernet, ASE, OC-3, Voice Over IP, VLANs, Gigaman, Opteman, routing protocols, SNMP, Multi-Media, H.323, IPV6, wireless data and voice protocols, fiber and copper cabling and other telecommunications products and protocols.

• Experienced in leading change management activities and managing their impact across multiple organizations across division, college or institutional boundaries. Working knowledge of the dependencies that other campus divisions and departments have on the network, and the ability to decide how change management must be coordinated with other entities.

• Demonstrated experience with senior management planning and budgeting. Proven skill in financial analysis; cost justification; cash flow analysis; weighted matrix evaluations and communications traffic engineering and analysis.

PREFERRED QUALIFICATIONS

• Relevant experience working at one or more comparable R1 institutions.
• General working knowledge of UCSD policies and procedures.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

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