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Floor Steward

The Fairmont Hotel
United States, Illinois, Chicago
Oct 29, 2024
Company Description

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space.


Job Description

Do you have a heart to serve and love being part of a team? As Stewarding Floor Steward, you will assist in the execution of memorable Food & Beverage experiences for our guests.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Competitive wages and benefits
  • Complimentary shift meal

What you will be doing:

  • Complete final breakdown of function - clean room, clean and return equipment
  • Closing - store all reusable goods, lock doors, breakdown goods
  • Set up, stock, maintain all work areas
  • Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas
  • Transport dirty linen to correct area to be cleaned, separate linens
  • Restock linen shelves with clean linens.
  • Assist other departments when needed ensuring optimum service to guests
  • Follow department policies, procedures and service standards
  • Complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Perform other reasonable job duties as requested.

Qualifications

Your experience and skills include:

  • Organized and a great team player
  • Passionate about maintaining a clean and safe working environment
  • Understanding of food safety and hygiene

Physical Aspects of Position (include but are not limited to):

  • Frequent standing and walking throughout shift
  • Frequent kneeling, pushing, pulling, lifting up to 50-75lbs.
  • Ascending or descending stairs and ramps, sloping, uneven, or slippery surfaces
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

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