Applications Specialist - SEM

The SEM Applications Specialist provides applications support to the Sales and Marketing team through demonstrations of SEM products to existing and potential customers. The position involves running samples in the lab and demonstrating the product line to customers. Other responsibilities include participating in the development and delivery of SEM training courses.

The SEM Applications Specialist will:

Run samples and demonstrate the full capabilities of SEM products to existing and potential customers in the applications lab, at customer sites, and scientific conferences

Provide clear reports from sample data acquired at demos or from customer samples to promote our SEM products

Develop expertise in specimen preparation techniques, including ion milling based techniques, to evaluate challenging biological and semiconductor samples

Provide technical support to customers, sales, and marketing pre and post sale

Assist Product Managers with the evaluation of new products, software, or accessories

Maintain technical data pertaining to JEOL instruments and competitor's instrumentation

Participate in development and delivery of training for SEM customers

Develop expertise and applications to support EBIC, EDS, and lithography as needed

Requirements:

Bachelor's degree or equivalent in a physical/life science discipline or related area

A minimum of 3-5 years of related experience or equivalent combination of education and experience

Scanning electron microscopy knowledge and experience is required

Experience with sample preparation and FIB products a plus

Excellent communication, presentation and writing skills

Up to 30% travel is anticipated

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