Vibes Support Specialist (ICS)

Vanderlande's LAX TBIT O&M Team is responsible for the Operations and Maintenance of the Material Handling Systems for our customers. In this position, you are part of a team of engineers that operate in our customer's control room the BHS applications and IT, as well as PBB SCADA. You are responsible for monitoring Baggage controls applications (VIBES High Level Controls Software) and IT systems, as well as PBB SCADA systems. You manage the flow in the baggage system and adjust where needed (applying contingencies, reschedule and reassign flights and bags, etc). You are responsible for finding and resolving system issues (incident management), researching problem solutions (problem management) and advising changes (change management) for operational systems. You will be in frequent contact with customers, partners, suppliers, your colleagues in the O&M team to ensure the baggage operations runs smoothly.

The Vibes Support Specialist reports directly to the Supervisor Operations, but is part of a matrix organization.

Essential Functions (Job Duties and Responsibilities):

Travel:

This positions requires 20% of travel occasionally (specifically a trip within the first months to Canada). Needs to have a passport.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme weather conditions. The noise level in the work environment and job sites can be loud due to aircraft engines and equipment.

Employee works in the secured baggage handling area, repair station, airfield, office environment and other areas within the airport. They often must meet strict deadlines to maintain flight schedules.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Alternative or combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.

While performing the duties of this job, the employee is frequently exposed the baggage handling system, mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This is a full-time, exempt position, eligible to receive a salary and to participate in an annual performance bonus program. The salary listed represents the maximum and minimum starting base pay for this position as of the time of posting. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate-dependent.

Salary range: $75,000

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.