Senior Manager of Crisis Services

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

The Loudoun County Department of Mental Health, Substance Abuse, and Developmental Services (MHSADS) is a collaborative team of skilled professionals dedicated to supporting and connecting individuals and their families to person-centered, recovery-oriented services. Our team's diverse skills and expertise directly contribute to the wellbeing of our Loudoun County residents and community.

We welcome new teammates who approach their professional careers with enthusiasm and dedication to empowering change, growth, and development. Come be a part of something that matters.

As a newly created position, this is an exciting leadership opportunity with accountability for the comprehensive delivery of services for MHSAD's Emergency Services team, the recently established Co-Responder team, and the upcoming Crisis Receiving and Stabilization Center. These dedicated and dynamic teams provide 24/7 community-based crisis-intervention, de-escalation, and stabilization services.

In this role, you will:

• Oversee Emergency Services, Co-Responder, and the Crisis Receiving and Stabilization Center operations, providing clinical supervision and guidance
• Develop a robust behavioral health crisis continuum within Loudoun County
• Lead the County's implementation of the MARCUS Alert legislation
• Define project management plans including program development and lead mid-level managers and staff during implementation
• Evaluate program effectiveness, define and implement utilization review and performance measures, and monitor service capacity within all programs
• Participate in service needs assessments and budget development
• Assure compliance with federal, state, local, and department policies and procedures
• Promote ongoing communication and problem-solving with partner organizations to meet needs of individuals served as well as organizational goals
• Manage staff performance
• Represent Loudoun County on regional and local initiatives and facilitate multi-agency collaborations
• Liaison with DBHDS

• Professional licensure as: Licensed Clinical Social Worker (LCSW); Licensed Professional Counselor (LPC); Licensed Marriage and Family Therapist (LMFT); or Licensed Clinical Psychologist (LCP)
• Master's degree in Public Administration or department related area and four (4) years of directly related work experience; including three (3) years of employee/team management experience or equivalent combination of education and experience.

• Bilingual (English and Spanish) candidates strongly encouraged to apply
• Previous experience working in a government or public sector community service leadership role
• Demonstrated leadership skills in creating high-performing teams
• Experience in clinical assessments and treatments of mental health, substance use disorders, and developmental disabilities for adults and youth
• Possess solution-focused, critical thinking within a systemic framework
• Strong facilitation skills for multi-disciplinary team discussions involving various stakeholders in the community

Special Requirements:

• Must be fitted for N-95 (or similar) mask to safely provide on-site services as needed
• Must be eligible for certification as a Certified Preadmission Screening Clinician (CPASC) in accordance with VA DBHDS regulations
• Must be eligible to be a certified Notary Public
• Co-Responder team activities include riding in law enforcement vehicle for extended periods of time, responding to 911 calls for behavioral health crisis with law enforcement, and outreach to individuals/families after 911 calls for service
• Co-Responder team requirements include wearing a Kevlar vest and participating in Criminal Justice Academy trainings