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Specialty Account Manager

Horizon Therapeutics
United States, New York, Manhattan
Oct 27, 2024
At Horizon Therapeutics, we define success by the number of lives touched, lives changed, and lives saved. Our global biotechnology company is made up of agile, out-of-the-box thinkers with a focus on delivering breakthrough medicines to those living with rare, autoimmune, and severe inflammatory diseases. This is the heart of our global mission. Start a career that enables you to live up to your potential and help others live up to theirs. Join us.

The exceptional support we provide patients and communities equally extends to our employees. We offer industry-leading and award-winning benefits, compensation and rewards programs that positively impact all areas of our employees' personal and professional lives.

Position Summary:

The Specialty Account Manager (SAM) is responsible for representing Horizon products to physicians and healthcare professionals, establishing Biotech/Infusion product sales, and performing total territory account management. The SAM is also responsible for providing account management support to Rheumatology accounts within a specific geography.

Responsibilities:
  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
  • Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
  • Develops strong customer relationships by better understanding the customer's needs and goals and communicating those needs and goals to other Horizon team members.
  • Serves as a resource/consultant to customers and Horizon staff regarding local, regional and national payer policies, reimbursement regulations and processes (i.e., eligibility and benefit verification, prior-authorization, billing, coding, claims, and appeals/denials), Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Horizon products.
  • Consistently meets or exceeds corporate sales goals.
  • Communicates territory activity in an accurate and timely manner as directed by management.
  • Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
  • Adheres to the Horizon's compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
  • Successfully completes all Horizon training classes.
  • Completes administrative duties in an accurate and timely fashion.
  • Manages efforts within assigned promotional and operational budget.
  • Maximizes use of approved resources to achieve territory and account level goals.
  • Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
  • Attends medical congresses and society meetings as needed.
  • Perform such other tasks and responsibilities as requested by management from time to time.


Qualifications, Skills and Education:
  • Bachelor's degree required; Graduate business or healthcare related degree preferred.
  • 5+ years pharma/account management selling experience required.
  • Buy and bill experience and success strongly preferred.
  • Biologic/biotech sales and reimbursement experience strongly preferred.
  • Rheumatology therapeutic area experience strongly preferred.
  • Experience working with institutions and integrated delivery networks preferred.
  • Experience working in a team environment which successfully partners with all Commercial Operations functions.
  • Proficient in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical and computer skills required
  • Requires approximately 20-30% travel, including some overnight and weekend commitments.


Qualifications Required for Internal Candidates (in addition to above):
  • Minimum of 12 months in current role (at time of application)
  • In good standing with performance expectation, HR and compliance
  • Approval from direct manager and senior leadership


Our Values
  • Transparency: We value collaboration. Trusting teach other and tackling tough challenges can make a powerful difference.
  • Accountability: We do what's right for our patient communities through quality decisions and owning our successes and failures.
  • Growth: We fiercely innovate and evolve to better ourselves, our communities and our patients.


These three values come to life through our five Leadership Expectations that apply to all Horizon employees
  • Enterprise Mindset: Look beyond one's team, brand or function to see the broader company and external perspective
  • Exhibit Intellectual Curiosity: Seek to understand what you do not know; ask the right questions of the right people and sources
  • Ensure Accountability and Courage: Step up to address difficult issues and hold self and others accountable to commitments
  • Embrace Diverse Perspectives: Welcome others with a respectful attitude; integrate diverse perspectives into ways of working
  • Develop Talent: Provide feedback, coaching and mentorship to help others be more effective in their role


Compensation and Benefits Summary:
The expected salary range for this role in the U.S. is $112,000.00-$176,000.00 annually. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, qualifications, and location. The level of this role may also change based on the final candidate's qualifications.

In addition to the salary, this position is eligible for the benefits listed here and for the following plans:

At Horizon, we know that disease does not discriminate. We embrace the bold ideas of one another, foster a sense of belonging, and value inclusion. We attract and develop diverse talent because we believe that when people from different backgrounds and life experiences come together, we make lives better.

Horizon intends that all qualified applications are given equal opportunity, and that selection decisions be based on job-related factors. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristics protected by law.
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