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Security Specialist I

ServiceSource, Inc.
United States, Missouri, St. Louis
1308 Papin Street (Show on map)
Nov 04, 2024

Make an impact by joining ServiceSource, a champion for people with disabilities.Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

The Security Specialist I is an entry level position made up of three components: Visitor Control Center, Conference Center, and Escorting. The position is responsible for controlling access to several areas of the facilities and ensuring guests and employees know and follow site protocol and procedures. The incumbent is expected to enforce site rules, while maintaining excellent customer service to the client, visitors, and all site employees.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Visitor Control: Perform tasks for verifying clearances and authorizing personnel via the C-CURE/SMS computer system or by contact with the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.

  • Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set-up work requests work requests and monitor facility for cleanliness and initiates work requests for non-functioning items.

  • Escort: Ensure the uncleared personnel to whom they are assigned are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations. Check security badges to verify security clearances. May be assigned as an attendant at an access entry point to ensure only personnel with the proper clearances enter and exit assigned area.

Additional Responsibilities

  • Must be able to access and operate Security Management System (SMS/C-Cure), and Sensitive but Unclassified (SBU) Computer, and printer/scanner.

  • Adhere to contract mandated dress code and provide excellent customer service to all persons at the site.

  • Pass annual internal certification exam.

  • Conduct daily badge inventory and report missing badges. Generate missing badge reports.

  • Screen and brief visitor on NGA prohibited items, COVID attestation, and ensure they sign forms.

  • Contact appropriate personnel to resolve issues.

  • Perform general administrative tasks such as recording time on time sheets, leave requests, etc. Answer telephone calls to take messages, answer questions and provide appropriate information.

  • Practice good safety habits and is familiar with NGA and ServiceSource safety policy.

  • Open and close alarmed facility using Arming Device and Combination Lock.

  • Check security badges to verify the security clearance and whether an escort is required for entry.

  • Maintain familiarity with NGA Disaster Safety and Emergency Plans.

  • Accompany uncleared visitors while on NGA Campus.

  • Sign visitors in/out of SCIF. Brief visitors on security visit rules/policy.

  • As an escort, provide visitors with Safety information prior to work.

  • Meet visitors at designated location and escort them to authorized area, ensuring they have no access to classified information, and they are always monitored.

  • Perform other related duties as assigned.

Qualifications: Education, Experience and Certification(s)

  • A high school diploma or state certified equivalent required.

  • 1-year security or related experience required.

  • Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.

Knowledge, Skills and Abilities

  • Must be able to work with people internally and externally at all levels of an organization.

  • Proficient typing skills

  • If not proficiency in Microsoft Office skills, ability to become proficient in Microsoft Office and the ability to become familiar with corporate specific programs and software.

  • Excellent oral/verbal communication skills.

  • Detail-oriented and able to carry out work with the highest levels of accuracy.

  • Must possess and demonstrate excellent time management skills.

  • Candidate must be flexible and adaptable as they may be rotated based on contract need.

Supervision Received

The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear, answer phones, keyboarding, open and close wall dividers, arm and disarm alarms and open and close building combination locks. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.

To learn more, you may click on the following video link: https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s

4 Easy Steps to Apply

Step 1:Apply online to an open position.

If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below.

Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact

Step 3: Submit Comprehensive Release form to a local ServiceSource contact

Step 4: Submit Documentation of Disability letter to a local ServiceSource contact

Program Outreach Specialists by Location

Aurora/Colorado Springs, Colorado

(719) 510-2328

Co-Jobs@servicesource.org

Fort Worth, Texas

(571) 455-8541

Tx-jobs@servicesource.org

Newport News/Fort Eustis, Virginia

(757) 503-1222

FtEustis-jobs@servicesource.org

Northern Virginia, Washington, DC, Maryland

(703) 970-3697

VAMDDC-Jobs@servicesource.org

Northern Virginia/Quantico/Washington, DC - Food Services

(571) 455-0195

Jobs-VA-FoodService@servicesource.org

St. Louis, Missouri

(314) 202-9199

Stl-jobs@servicesource.org

Boyers, Pennsylvania

(571) 455-8541

Boyers-jobs@servicesource.org

North Carolina/Kentucky

(910) 826-4699 ext. 4699

Jobs-NCKY@servicesource.org

Florida

(727) 538-7370

Jobs-FL@servicesource.org

DE, PA, MD and TX

(302) 765-1259

Jobs-DEPAMDTX@servicesource.org

NOTICE TO APPLICANTS

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations. Please ask to speak with Human Resources.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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