Medical Assistant 3 - Interventional Cardiology

Job Description

JOB SUMMARY

Under the general direction and supervision of the Director of the Interventional Cardiology Service Line and guided by the policies and procedures of Ambulatory Services, the Assistant will serve as an integral member of the patient care team. The Assistant will support the UCSF Health Interventional Cardiology Program by coordinating referral intake, facilitating appropriate routing and scheduling of referrals, and ensuring timely access to specialty care. Responsibilities include patient telephone communication, prior authorization coordination, referral tracking, appointment scheduling, and other administrative and clinical support activities within the Medical Assistant scope of practice. This role will also assist with data collection, documentation, and workflow coordination to support compliance with applicable cardiology registries and associated quality reporting requirements. This role will work closely with physicians, advanced practice providers, nurses, and administrative staff to streamline workflows, improve care coordination, and ensure a seamless patient experience across the interventional cardiology care continuum.

This applies to adult functions in the clinical settings at all UCSF Health sites (Mt. Zion, Mission Bay, Parnassus, joint UCSF Health partnerships, Satellite Clinics, or with UCSF Faculty at other off-site clinic sites, et al).

REPORTING RELATIONSHIPS

Supervises no staff.

Qualifications

REQUIRED QUALIFICATIONS - Minimum 1 year of recent experience as a Hospital Assistant or Medical Assistant and certification from an approved medical assistant program. - Must demonstrate excellent organizational skills, including the ability to manage time effectively, prioritize tasks, and maintain accurate records. - Strong computer skills with the ability to efficiently navigate, operate, and troubleshoot standard software applications (e.g., Microsoft Office, web-based platforms, and other relevant tools)." - Ability to communicate effectively in written and verbal communication methods. - Excellent interpersonal skills - Able to meet physical requirements. - This position requires flexibility to orient and work at all UCSF Health locations. - Knowledge and abilities essential to the successful performance of the duties assigned to the position - Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. PREFERRED QUALIFICATION - Prior cardiology experience preferred - Prior interventional cardiology experience strongly preferred - Prior experience in an ambulatory medical setting - Experience with insurance verification, medical record data abstraction, and or patient financial services is strongly preferred. - Experience with referral management, scheduling preferred REQUIRED LICENSES/CERTIFICATIONS - Medical Assistant Certification - CPT-1 certification - CPR certification POPULATIONS SERVED Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as "Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient's age." is sufficient. Select from the following patient age categories. Adolescent Adult Geriatric

License / Certification

Basic Life Support, Certified Phlebotomy Tech I

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.