Business Analyst 2 for Admissions

The Business / Systems Analyst 2 is an integral member of the Information & Innovation team in the University of Minnesota Twin Cities Office of Admissions. This team supports technology solutions to improve the student experience from inquiry to application to enrollment. This analyst maintains systems and processes related to recruitment and admissions data, evaluates evolving business requirements, defines tasks and project roles for process improvements, and executes detailed testing plans for system changes.

This is a hybrid position with on-campus responsibilities (in Minneapolis) at least one day every two weeks. On-campus expectations are subject to change based on University or departmental policies.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Job Responsibilities:

40% Data Hygiene & Integrity - Ensure data accuracy used by admissions application, recruitment and enrollment targets

• Work in both our student information system, PeopleSoft Campus Solutions, and our application management system, Technolutions Slate.
• Responsible for ensuring integrity of critical data that has a measurable impact on key institutional performance including undergraduate recruitment, admissions and enrollment targets especially for prospective students, residency, reciprocity and international applicant data
• Manage, research and resolve duplicate record cases, and assist on conjoined record cases.
• Streamline, optimize and execute data hygiene processes including suspended records and constituent staging errorsCollaborate across units to resolve data issues including Academic Support Resources and Duplicate Management groups, independently making recommendations and resolving issues
• Resolve issues that directly impact applicant and student experience (resolves issues that require higher level of research and troubleshooting skills which were assigned to BA2)
• Import weekly prospect and inquirer lists to facilitate recruitment of and communications with prospective students.

20% Process Improvement - Critical to ensure all application processing

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Identify and advocate for data integration process improvements, and follow through with close communication with developers
• Leverage low-code and no-code platforms to streamline process design and maximize staff resources.
• Contribute to a clear documentation library for key business processes.
• Participate in an on-call schedule to resolve technical help tickets and process change requests from Office of Admissions staff

20% Query Work, Quality Assurance and Troubleshooting - Critical to ensure application processing

• Develop queries in various Admissions and Enterprise platforms for quality assurance, communications, recruitment outreach, and other purposes. Ensure accuracy and integrity of results.
• Monitor scheduled processes
• Troubleshoot process errors and failures (resolves issues that require higher level of research and troubleshooting skills which were assigned to BA2)
• Coordinate and monitor CRM, test score and other data loading across systems
• Research and resolve missing data issues (resolves issues that require higher level of research and troubleshooting skills which were assigned to BA2)

20% Testing and Verification - Critical to ensure all UMN Admissions process functionality

• Conduct functional testing for PeopleSoft patches and upgrades
• Maintain test scripts
• Devise and execute test plans
  * Participate in user acceptance testing, regression testing, and data validation for annual admission application updates and other key projects.

Required

• Bachelor of Arts or Bachelor of Science plus at least 2 years of experience, or master's degree
• Ability to communicate technology concepts effectively with technically proficient and non-proficient individuals.
• Demonstrated strong attention to detail with large or complex data sets
• Demonstrated experience solving complex problems

Preferred

• Experience with PeopleSoft and/or Technolutions Slate or equivalent higher education platforms
• Experience with SQL, HTML, and/or accessibility checking tools
• Working knowledge of relational databases
• Excellent written and oral communication skills
• Excellent organizational and time management skills
• Experience documenting business processes

Our Information & Innovation team of 11 people values curiosity, collaboration, continuous learning, and creative problem solving. This position is ideal for someone who enjoys solving complex problems, partnering with both technical and non-technical colleagues, and using technology to improve business processes. We work within the Office of Admissions for the Twin Cities undergraduate admissions office, which is responsible for the recruitment and enrollment of freshman and transfer undergraduate students.

Pay Range: $72,450-$77,000; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include a resume and cover letter for a complete application.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.