Workforce Analytics Specialist - 142025

The Workforce Analytics Specialist leverages data to analyze complex business and clinical challenges, delivering actionable insights to key decisionmakers. This role focuses on identifying data trends, developing strategic forecasts, optimizing enterprise business intelligence (BI) tools, and partnering with stakeholders to build targeted reports centered on patient flow, workforce management, and financial performance. Serving as a vital bridge between technical data and operational execution, the Specialist creates report specifications, builds dynamic visualizations in Tableau, oversees healthcare scheduling interfaces, trains end-users, and manages core administrative operations for the department.

Key Responsibilities:

• Data Visualization & Forecasting: Utilize analytics tools (e.g., Tableau, Strata, HealthTime) to develop interactive dashboards, strategic forecasts, and operational plans based on business data and market knowledge.
• Stakeholder Consultation & Reporting: Partner with clinical and business units to define and prioritize data requirements. Create queries and generate, prepare, and test reports with a specific focus on patient flow, budgets, and complex financial funding.
• Compliance & Auditing: Maintain, audit, and update reporting structures to ensure ongoing adherence to healthcare regulatory requirements.
• Training & Onboarding: Educate new staff and unit leaders on core systems, ensuring technical competence, accurate data access, and the effective utilization of Tableau and other BI platforms.
• Quality Assurance: Execute QA planning and testing to actively identify, troubleshoot, and resolve data discrepancies and system errors.
• Operational Support: Perform additional administrative and operational duties assigned to support departmental goals.

• Bachelor's degree in related area and/or equivalent experience/training.

• Two (2) or more years of relevant reporting and data analytics experience.

• Proven ability to apply technical skills and professional concepts to business analytics projects of intermediate scope and complexity.

• Background in SQL, data querying, and enterprise BI platforms, with demonstrated, hands-on experience building in Tableau.

• Demonstrated analytical and problem-resolution skills.

• Detail oriented, with demonstrated organizational skills.

• Excellent verbal and written communication skills, with the ability to translate complex datasets into clear, business-focused recommendations and intuitive visual dashboards.

• Demonstrated interpersonal skills for effective collaboration with professional and technical staff.

• The unique ability to successfully balance deep-dive technical data analysis with high-level departmental administration and executive support

• Ability to train staff at a variety of technical skill levels.

• Three (3) years previous related experience in a large complex healthcare setting.
• Experience with healthcare-specific scheduling and timekeeping software (e.g., ANSOS, WebScheduler, HealthTime, UKG) is highly preferred.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.