Mainframe Apprenticeship

Mainframe Apprenticeship

The Role

This role is part of UST's registered apprenticeship program and is designed for candidates looking to build hands on experience through structured training and real world work. The position begins with instructor led training, followed by on the job learning alongside experienced professionals.

This is a full time role starting June 1, and candidates must be U.S. Citizens or Permanent Residents (Green Card holders). Applicants should be prepared for a structured learning environment with clear expectations, accountability, and long term career development focus.

What You'll Do

* Monitor mainframe systems, jobs, and batch processing to ensure successful execution and adherence to operational schedules.

* Perform routine operational tasks, including system start up, shutdown, restarts, and job management in accordance with documented runbooks and procedures. Identify, analyze, and respond to systems, console messages, and operational exceptions.

* Execute problem determination steps and escalate incidents to senior operations staff, system programmers, or application support teams as required.

* Support scheduled maintenance activities, releases, and change events under change management controls.

* Maintain accurate operational logs, incident records, and shift handover documentation.

* Adhere to security, compliance, and access control policies when performing all operational activities.

* Participate in shift rotations, including day, night, weekend, and holiday coverage, as required for continuous operations.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

* Fundamental understanding of mainframe concepts, including batch processing, job scheduling, and system monitoring.

* Familiarity with mainframe operating environments (e.g., z/OS concepts) and operational tooling.

* Ability to follow structured procedures, runbooks, and escalation paths.

* Strong attention to detail and ability to work effectively in a high availability, time sensitive environment.

* Clear communication skills for coordination with operations teams, application teams, and management.

* Willingness to learn and apply new operational procedures and technologies.

* Role Expectations

* Demonstrate reliability, accountability, and operational discipline.

* Show continuous improvement in operational knowledge and execution.

* Successfully support production environments while minimizing risk and downtime.

* Work under supervision initially, progressing toward increased independence as experience grows.

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Hybrid - Omaha, Nebraska

Compensation Range:

Pay during the 55 teach days is $16.00 per hour. After successfully completing the 55 teach days of training your pay will increase to $23.56 per hour for day shift and $25.91 per hour for night shift.

Who We Are

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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Mainframe Operations, Production Support, Control-M, z/OS