Content Development Intern, Summer 2027

Plano, Texas

0-5%

• Assist with planning, creating, and editing product training videos using modern video creation and editing tools.
• Help develop client-facing training that introduces new products and explains how to use them.
• Help create internal training that prepares employees to understand and support new product features.
• Organize information so it is clear, engaging, and appropriate for the intended audience.
• Apply feedback from product experts and other reviewers to improve content.
• Help edit existing videos and materials, combining content when needed to create a cohesive final video.
• Assist with preparing content for internal repositories and other designated channels.
• Review materials for clarity, accuracy, consistency, and basic accessibility, including captions.
• Learn and follow established production, review, and publishing processes.

• Interest in video production, technical communication, instructional design, digital media, or a related field.
• Basic familiarity with at least one video creation or editing tool through coursework, personal projects, or previous experience.
• Strong writing, communication, and organization skills.
• Ability to think about how different audiences may need information presented to understand and remember it.
• Attention to detail and willingness to revise work based on feedback.
• Ability to collaborate with others and manage assigned tasks and deadlines.

• Coursework or experience in video production, communications, instructional design, technical writing, or a related area.
• A portfolio, class project, or personal project demonstrating video creation, editing, writing, or other relevant work.
• Familiarity with screen recording, captions, presentation software, or learning platforms.
• Curiosity about technology and an interest in learning how software products work.

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.