Director, Talent Acquisition

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

Visa's Talent Acquisition team is seeking a Director, Talent Acquisition to join our diverse industry leading Talent Acquisition team. The Director, Talent Acquisition will successfully lead a high-performing team of recruiters supporting Visa's Product and CMS businesses. This position will play an essential role in driving overall company growth. Reporting to the Head of North America Talent Acquisition, this leader will be responsible for establishing best-in-class talent acquisition processes, driving innovative delivery of the uniquely Visa candidate experience, promoting an integrated inclusion and diversity strategy, and executing our recruiting activity with consistency and precision.

The Director, Talent Acquisition will:

*Apply fresh ideas and innovative solutions to develop, implement, and lead strategic, impactful, and scalable talent acquisition processes in partnership with the business and in alignment with our workforce goals and objectives.

*Stand out as an inspirational leader who manages a team of Recruiters. Excel at enabling the team to shine as trusted business advisors, thrive in a change environment, exemplify high-performance teaming, and execute with rigor.

*Utilize internal and external data to drive effective strategic solutions, advance the candidate experience, and implement agile process improvements.

*Partner with the Inclusion team, global Talent Acquisition teams, HR partners and business partners to activate talent engagement and acquisition strategy. Work proactively and collaboratively to drive shared outcomes that strengthen our brand in the market and enriches the pipeline of diverse talent into the organization.

Essential Functions, Duties & Responsibilities:

*Relationship & Stakeholder Management: Primary point of contact and trusted business advisor for assigned Business Function clients, addressing issues before they become problems.

*Strategy: Define and lead pipeline management and recruiting process improvement strategy in alignment with Global TA strategic priorities. Ensure that recruiting activities are executed with maximum efficiency and effectiveness, provide consistent reporting insight into the function, monitor and diagnose pipeline health, and implement agile adjustments throughout recruiting life cycle.

* Operational Excellence: Assess recruiting processes and implement improvements to ensure optimal operational performance. Establish and apply related recruiting performance metrics that reinforce execution of best-in-class recruiting experience. Regular evaluation of team capacity and related adjustments based on Workforce Planning needs. Consistent adherence to all compliance, governance and legal requirements.

*Future Readiness: Build team-wide future skill-fluency across recruiting by upskilling team members on emerging sourcing tools, talent intelligence platforms, and market insight practices to improve search quality, pipeline strategy, and hiring outcomes.

*Leadership & Talent: Guide and support the team to collaborate in a trusted environment to reach bold and clear objectives. Conduct performance and talent reviews and set the strategy for recruiting, onboarding, training of new team members.

*Project Management: Lead & prioritize portfolio of recruiting and Global TA initiatives identifying and aligning the right resources and talent behind critical projects. Partners successfully with cross-functional TA Leadership Teams to include, but not limited to our Sourcing, Coordinating, Onboarding, DE&I, Compensation, and Talent Partner teams.

*Participates in Special projects as assigned

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• 5 year of experience leading talent acquisition teams, including managing recruiters or TA managers in a hybrid or distributed work environment
• Experience with applicant tracking and HCM systems, including Workday Recruiting, to manage requisitions, reporting, and compliance workflows
• Advanced reporting and data analytics experience, with the ability to identify hiring challenges, interpret pipeline data, and present actionable insights to leadership

Preferred Qualifications

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Prior experience leading multiple TA Managers and recruiting teams within a remote and/or hybrid work environment
• Highly advanced Reporting and Data analytics experience to identify hiring challenges and gaps
• Results oriented, self-motivated, organized, and resourceful
• Detail oriented with a proven track record of juggling multiple tasks and meeting various deadlines
• Talent Acquisition subject matter expertise and strong thought leadership on emerging talent acquisition trends
• Strong project management, teamwork, process design and execution, analytical, and data-based decision-making skills
• Inspirational leader who has a proven track record of hiring, coaching, and developing teams by setting aggressive objectives and providing clarity and support to reach the objectives together
• Experience creating and implementing standards for operational excellence and success implementing change within a recruiting function
• Experience in evaluating Workforce Planning objectives, identifying process improvements and consulting with key stakeholders
• Ability to navigate ambiguity in a matrixed organization, build impactful key stakeholder relationships at all levels, especially senior level leaders
• Strategic thinker, trusted business advisor, and global mindset
• Solid and persuasive verbal, written and consulting communication skills, with a focus on utilizing data to solution and drive action

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer