Medical Assistant Float Pool Main Campus

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Does this position require Patient Care?
Yes

Essential Functions
-Interview patients to obtain medical information and measure their vital signs, weight, and height.

-Show patients to examination rooms and prepare necessary equipment for healthcare providers.

-Record patients' medical history, vital statistics, or information such as test results in medical records.

-Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.

-Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

-Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.

-Clean and sterilize instruments and dispose of contaminated supplies.

Job Description

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred

Experience
Direct MA experience or medical field work 0-1 year preferred

Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.

Additional Job Details (if applicable)

Bilingual English/Spanish preferred

8am-4:30pm or 8:30am-5pm. Min 4 shifts per month. Must be able to travel to other sites

Pay Range

Grade