UI/UX Designer

Aquent is proud to partner with a leading company in the financial services sector, renowned for its unwavering commitment to creating exceptional client experiences. This organization empowers millions of individuals to make informed decisions about their financial lives, driven by a culture of care, trust, and collaboration. Join a team where your work directly impacts client success and contributes to shaping the future of digital financial services, transforming complex challenges into scalable solutions across web and mobile platforms.

This is an incredible opportunity to join a dynamic User Experience team as a UI/UX Designer, where your expertise will define digital product experiences that are not only useful, consistent, and modern but also distinctly aligned with our partner's commitment to excellence. In this pivotal individual contributor role, you will independently lead projects from initial problem definition through to execution. Your work will directly influence how millions of clients interact with their financial lives, ensuring thoughtful and intuitive experiences that empower them to feel more informed and confident. Be at the forefront of innovation, shaping the digital landscape and making a tangible difference!

About the Role

As a UI/UX Designer, you will be instrumental in connecting client needs, business priorities, product strategy, and experience design into a clear and scalable vision for what comes next. You'll thrive in a creative and supportive environment, working alongside passionate designers and content strategists dedicated to client success. This role is critical in responding to rapidly changing client expectations, particularly with the rise of mobile experiences, personalization, AI, and new interaction models. You will bring clarity to ambiguity, navigating between the big picture and the smallest interaction details, and driving solutions that empower clients to feel more informed and confident about their financial lives.

What You'll Do

• Improve digital experiences through thoughtful interaction design, experience standards, and product execution.
• Translate client and business needs into scalable product experiences, interaction models, visual frameworks, and reusable patterns.
• Create future-state concepts and strategic design visions that guide the long-term evolution of the digital ecosystem.
• Design and influence experiences across desktop, mobile web, and native mobile platforms, respecting the unique strengths and conventions of each.
• Identify opportunities to modernize experiences while upholding quality, accessibility, trust, and consistency.
• Explore thoughtful applications of AI-enabled experiences, conversational interfaces, and emerging interaction models.
• Define problems, evaluate tradeoffs, and propose solutions that balance client needs, business goals, experience quality, and technical considerations.
• Own the delivery of your work, proactively addressing challenges and keeping partners aligned from early exploration through implementation.
• Partner closely with Experience Design, Product, Engineering, Research, Content, and other cross-functional teams to drive cohesive solutions.
• Build trust through clear communication, transparency, accountability, and consistent follow-through.
• Facilitate design reviews, consultations, and workshops that enhance the work and foster shared understanding across teams.
• Utilize research, analytics, client feedback, and astute design judgment to guide critical decisions.
• Constructively question assumptions and help teams discover better, more innovative paths forward.
• Act as a trusted advisor, influencing direction through strong rationale, compelling storytelling, prototypes, and impactful examples.
• Support and mentor other designers, sharing your invaluable knowledge and embracing continuous learning from your peers.

Required Qualifications

• 6 to 10 years of UX design experience focused on digital products, or equivalent experience.
• At least 1 year of UX experience designing touch-based mobile interfaces.
• An online portfolio that demonstrates design thinking and high-quality solutions. Your portfolio should showcase your approach to solving product experience problems, working within established patterns, and integrating interaction design, visual clarity, and user needs across various digital touchpoints. We are particularly interested in understanding the problems you solved, your specific role, the decisions you made, and the impact of your work.
• Experience across the user-centered design process, including research, user flows, wireframes, prototyping, testing, and iteration.
• Experience working within established design systems and product patterns.
• Strong visual and interaction design skills, including layout, typography, hierarchy, color, and motion.
• Experience designing for web and native mobile platforms.
• Ability to influence partners and stakeholders through clear communication, storytelling, prototypes, and design rationale.
• Proficiency with Figma or comparable product design tools.

Nice-to-Have Qualifications

• Experience applying established design systems and platform standards to create consistent product experiences.
• Proven ability to translate product strategy and user needs into compelling digital product experiences.
• Familiarity with platform frameworks and standards, including iOS Human Interface Guidelines and Material Design.
• Experience using AI-powered tools or workflows to support design, research, prototyping, or problem-solving.
• A track record of owning work independently while keeping partners informed and engaged.
• Strong collaboration skills with engineers and an understanding of how design decisions affect implementation.