Digital Advertising Operations Specialist - Creative QA

Aquent is thrilled to partner with a prominent national retailer, a leader in its industry, to bring you an exciting opportunity. This role offers a unique chance to make a tangible impact by ensuring the seamless launch of advertising campaigns on a major digital advertising platform. If you're ready to dive into the dynamic world of digital advertising operations, where your keen eye for detail directly contributes to successful client engagements and a thriving online marketplace, this is the perfect opportunity to kickstart or advance your career.

About the Opportunity

We are seeking a highly motivated individual to join our team as a specialist focused on the critical creative quality assurance process within a leading digital advertising ecosystem. In this contract role, you will be at the forefront of ensuring advertising content meets rigorous standards, directly impacting campaign success and advertiser satisfaction. Your work will be vital in maintaining brand integrity, platform compliance, and operational efficiency, playing a key role in the daily operations of a sophisticated advertising platform.

What You'll Do

• Review display, video, and sponsored advertising creative to ensure readiness for campaign launch.
• Validate submitted assets against established creative specifications, brand guidelines, content policies, and platform requirements.
• Approve creative, or provide clear, actionable feedback for rejections or necessary changes.
• Actively monitor review queues to help maintain efficient turnaround times and campaign schedules.
• Troubleshoot common issues related to creative submissions, formatting, and campaign setup.
• Identify and escalate complex product, platform, or policy questions to appropriate teams.
• Maintain meticulous records of all approvals, rejections, and exceptions.
• Communicate effectively with internal partners and advertisers regarding decisions and required modifications.
• Conduct quality reviews to ensure consistency in approval decisions across the team.
• Proactively identify recurring issues and propose solutions to enhance workflow efficiency.

What You'll Bring

• 1-3+ years of relevant experience in digital advertising, ad operations, campaign operations, content moderation, platform support, e-commerce, or a similar operational environment.
• Exceptional attention to detail, with proven experience in reviewing work against defined guidelines or specifications.
• Demonstrated ability to manage multiple requests and meet deadlines in a fast-paced operational setting.
• Clear and concise written and verbal communication skills.
• Strong judgment, with the ability to discern when to resolve an issue independently versus when to escalate.

Nice-to-Have Skills

• Experience with advertising platforms or retail media environments.
• Understanding of digital advertising formats and creative specifications.
• Prior campaign-management experience.
• Experience in QA or compliance roles.
• Familiarity with ticketing systems.
• Experience supporting operational processes within a technology-driven environment.

Why This Role Matters

This is more than just a job; it's an opportunity to build invaluable hands-on experience supporting a major digital advertising platform. You'll collaborate across advertising, product, sales, and operations teams, gaining significant exposure to the intricacies of retail media and digital advertising workflows. Develop highly sought-after platform-operations and campaign-QA expertise within a highly visible workflow that is directly connected to the successful launch of advertiser campaigns. Your contributions will be critical, ensuring high-quality ad experiences and driving measurable results for advertisers.