Facilities Services Manager

The University of New Mexico Office of the Medical Investigator (OMI) is
seeking a highly organized, responsive, and service-oriented Facilities
Services Manager to oversee the facilities, equipment, fleet, inventory,
environmental services, and related operational needs of a complex statewide
medical examiner operation.

OMI is a unique 24/7 operation that provides medicolegal death
investigation services for the State of New Mexico. The Facilities Services
Manager plays a critical role in maintaining a safe, functional, compliant, and
professional environment that supports OMI's clinical, investigative,
laboratory, administrative, and public service functions.

This position requires a manager who can successfully balance day-to-day
operational needs with long-term planning, maintain strong relationships
with internal and external partners, and ensure that identified issues are
tracked through resolution. The successful candidate will be expected to
demonstrate strong follow-through, documentation, organization, communication,
and accountability.

The Facilities Services Manager supervises assigned facilities and
inventory personnel and serves as a primary operational liaison between OMI and
University departments, contractors, vendors, regulatory partners, and service
providers.

Duties and Responsibilities

• Facilities Operations and Maintenance
• Manage the
  daily facilities and physical plant needs of OMI facilities and associated
  operational locations.
• Coordinate
  preventive, scheduled, corrective, and emergency maintenance activities.
• Monitor
  building systems and coordinate repairs involving HVAC, electrical,
  plumbing, mechanical systems, doors, security systems, and other building
  infrastructure.
• Conduct routine
  inspections of facilities and identify maintenance, safety, repair, and
  replacement needs.
• Track
  identified facility issues from initial report through completion and
  maintain appropriate documentation of status, follow-up, and resolution.
• Coordinate work
  performed by UNM Facilities Management, contractors, vendors, and other
  service providers.
• Participate in
  facility improvement, renovation, capital renewal, equipment replacement,
  and space-planning projects.
• Assist
  leadership with prioritizing facility needs and developing short- and
  long-term replacement and improvement plans.
• Maintain
  appropriate documentation, records, service histories, warranties,
  contracts, and inspection information related to facilities and equipment.

UNM Facilities and SLD Coordination

• Serve as a
  primary OMI point of contact with applicable UNM facilities and support
  departments.
• Maintain
  routine meetings and follow-up processes with Safety and Loss
  Prevention/SLD and other University partners, as appropriate.
• Develop and
  maintain productive working relationships with University service
  departments and ensure OMI requests are communicated clearly, documented,
  and appropriately escalated when necessary.
• Track
  outstanding University work orders and facility-related projects and
  communicate status and barriers to OMI leadership.
• Participate in
  inspections, walkthroughs, corrective-action planning, and follow-up
  activities.

Safety, Environmental Health and
Regulatory Compliance

• Promote a
  strong culture of workplace safety and environmental compliance.
• Coordinate with
  UNM Environmental Health and Safety and other regulatory offices regarding
  applicable reporting, inspections, corrective actions, and compliance
  requirements.
• Ensure
  appropriate processes are maintained for chemical, biological, hazardous,
  and regulated waste.
• Coordinate
  scheduled and as-needed chemical and biohazardous waste removal with
  approved vendors, including Clean Harbors or other University-approved
  providers.
• Maintain
  applicable waste manifests, service records, inspection documentation, and
  regulatory records.
• Ensure spill
  response carts and related emergency supplies are appropriately stocked,
  inspected, organized, and maintained.
• Monitor
  expiration dates and replacement needs for emergency and safety supplies.
• Ensure
  compliance with applicable OSHA requirements, University safety policies,
  environmental requirements, and other federal, state, and local
  requirements related to assigned operations.
• Coordinate
  resolution and documentation of identified safety deficiencies.

Fleet, Vehicles and Remote Equipment

• Oversee OMI
  fleet-related operational needs and coordinate vehicle maintenance,
  inspections, repairs, registration, replacement planning, and
  documentation.
• Maintain
  accurate vehicle service and repair histories.
• Identify
  recurring vehicle issues and make recommendations regarding continued
  repair versus replacement.
• Coordinate with
  appropriate University fleet and transportation resources.
• Assist in
  planning for vehicle replacement and operational continuity.
• Oversee
  assigned remote equipment and infrastructure, including remote coolers or
  refrigeration equipment used in support of statewide OMI operations.
• Coordinate
  maintenance and repair of trailers, generators, specialized equipment, or
  other operational assets as assigned.
• Maintain
  accurate inventory and service records for assigned equipment.

Inventory and Supply Operations

• Provide direct
  supervision and operational oversight of assigned inventory staff.
• Ensure
  appropriate inventory levels are maintained for OMI operational,
  laboratory, safety, and facility supplies.
• Ensure storage
  and stock areas remain clean, organized, secure, and appropriately
  maintained.
• Oversee routine
  auditing of inventory and inventory-management systems.
• Ensure accurate
  use and maintenance of approved inventory tracking systems.
• Monitor supply
  availability and proactively identify discontinued, backordered, or
  difficult-to-obtain products.
• Work with staff
  and end users to identify appropriate replacement products when necessary.
• Ensure
  inventory purchasing and receiving activities comply with University
  purchasing, PCard, Request to Spend Funds (RTSF), surplus, and
  property-control requirements.
• Provide
  appropriate oversight of chemical disposal and University surplus
  processes when equipment or materials are no longer needed.

Vendor and Contract Management

• Coordinate and
  oversee contractors, service providers, and vendors performing work for
  OMI.
• Monitor vendor
  performance, schedules, service expectations, and completion of work.
• Review work for
  quality and compliance with contract or service requirements.
• Maintain vendor
  and contract documentation and track renewal or expiration dates as
  appropriate.
• Obtain quotes,
  coordinate purchasing processes, and assist with expenditure monitoring.
• Identify
  service concerns promptly and work with vendors and University partners
  toward resolution.

• Escalate
  significant performance, safety, financial, or service concerns to OMI
  leadership.

Financial and Purchasing
Responsibilities

• Monitor
  expenditures associated with facilities, equipment, repairs, supplies, and
  contracted services.
• Follow all
  University purchasing and procurement requirements.
• Ensure
  purchases contain appropriate business justification and documentation.
• Ensure PCard
  transactions and allocations are completed accurately and within
  established deadlines.
• Submit or
  coordinate RTSF requests through established OMI approval processes.
• Assist
  leadership with development of facility, equipment, fleet, and replacement
  budget projections.
• Identify
  opportunities for cost control while maintaining appropriate safety and
  operational standards.

Emergency Preparedness and Operational
Continuity

• Participate in
  development and maintenance of OMI emergency preparedness, disaster
  response, and continuity plans related to facilities and infrastructure.
• Coordinate
  response to urgent facility failures that may impact OMI operations.
• Maintain
  appropriate emergency vendor and University contact information.
• Assist
  leadership with planning for power failures, refrigeration failures, water
  events, HVAC outages, equipment failures, weather events, and other
  facility emergencies.
• Participate in
  emergency response activities when facility or equipment support is
  required.

Supervision and Leadership

• Provide direct
  supervision, coaching, training, and performance management for assigned
  staff.
• Establish clear
  expectations, priorities, deadlines, and accountability for work
  assignments.
• Conduct regular
  employee check-ins and team meetings.
• Monitor work
  completion and provide timely feedback.
• Maintain
  appropriate documentation related to employee performance and operational
  assignments.
• Ensure adequate
  work coverage and coordinate schedules based upon operational needs.
• Train employees
  on applicable policies, procedures, safety requirements, systems, and
  operational expectations.
• Address
  performance or conduct concerns promptly and consistently in coordination
  with OMI leadership and Human Resources when appropriate.
• Encourage
  teamwork, professional communication, continuous improvement, and strong
  customer service.

Documentation, Metrics and Continuous
Improvement

• Develop and
  maintain systems for tracking facilities requests, maintenance activities,
  inspections, repairs, contracts, equipment, fleet activities, inventory,
  and regulatory requirements.
• Maintain
  accurate and timely documentation of open and completed work.
• Develop metrics
  or reports that allow leadership to evaluate workload, outstanding issues,
  costs, response times, recurring problems, and operational risks.
• Conduct routine
  audits of assigned operational processes.
• Identify
  recurring issues and recommend process improvements rather than relying
  solely on reactive solutions.
• Maintain and
  update applicable Standard Operating Guidelines (SOGs), Standard Operating
  Procedures (SOPs), checklists, and other operational documentation.
• Ensure records
  are organized and accessible to appropriate personnel.

See the Position Description for additional information.

• Possession of a valid New Mexico driver's license is a requirement for this job.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

OMI is looking for a manager who is organized, dependable, responsive,
collaborative, and highly accountable. The successful candidate should be
comfortable working in an environment where priorities can shift quickly while
still maintaining responsibility for longer-term projects and routine
operational requirements.

• Facilities
  management in a healthcare, laboratory, forensic, research, public safety,
  higher education, or similarly complex environment.
• Supervising
  employees and establishing clear performance expectations and
  accountability.
• Managing
  multiple simultaneous projects, work orders, vendors, deadlines, and
  operational priorities.
• Preventive
  maintenance and facility inspection programs.
• Vendor,
  contractor, and service agreement management.
• Fleet or
  vehicle maintenance oversight.
• Inventory,
  supply chain, or materials management.
• Environmental
  health and safety programs.
• Hazardous,
  chemical, biological, or regulated waste management.
• OSHA or other
  workplace safety requirements.
• Emergency
  preparedness and operational continuity planning.
• Budget
  monitoring, purchasing, PCard, procurement, or financial reconciliation.
• Development and
  maintenance of operational tracking systems, metrics, dashboards, or audit
  tools.
• Experience
  working with computerized maintenance, inventory, project-management, or
  work-order systems.
• Strong
  proficiency with Microsoft Office applications and other electronic
  tracking systems.
• Demonstrated
  ability to organize complex workloads and consistently follow assignments
  through completion.
• Strong written
  and verbal communication skills.
• Demonstrated
  ability to work collaboratively with leadership, employees, contractors,
  vendors, and institutional partners.
• Ability to
  recognize when an issue requires escalation and communicate risks clearly
  to leadership.
• Distinguish
  urgent matters from routine work while ensuring neither is forgotten.
• Create reliable
  tracking and follow-up systems.
• Communicate
  clearly when projects encounter barriers.
• Build
  productive relationships across multiple University departments.
• Hold employees
  and vendors accountable while maintaining professional relationships.
• Anticipate
  operational needs rather than waiting for failures to occur.
• Maintain
  accurate records and provide leadership with clear information regarding
  status, risks, costs, and recommended next steps.
• Take ownership
  of assigned responsibilities and consistently bring work through to
  completion.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.