New

Office Coordinator (Onboarding Center)

North Carolina State University

$ 35,589 - $ 64,499

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Aug 31, 2026

Job Posting Information

Posting Number	PG195177SP
Internal Recruitment	Yes
Working Title	Office Coordinator (Onboarding Center)
Anticipated Hiring Range	$49,000-$52,000
Work Schedule	Monday-Friday 8:00-5:00 (on-site)
Job Location	Raleigh, NC
Department	Onboarding Center
About the Department	The Onboarding Center serves as NC State's premier welcoming hub, dedicated to integrating new and transferring employees, while also supporting those who are departing the university. The Center simplifies the employment lifecycle by providing hands-on support for critical first-day tasks (such as federal compliance, payroll setup, and system access), coordinating university orientations, hosting campus engagement activities, and assisting separating employees to ensure their transitions are handled smoothly and professionally. By partnering directly with college and divisional units, the Onboarding Center ensures every employee-whether permanent, temporary, or student-is supported throughout their journey, feeling valued, prepared, and connected to the university's vibrant culture.
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	As the first point of contact for the NC State Onboarding Center ( OBC), the Office Coordinator helps create a welcoming and positive experience for employees throughout their transition to and from the university. This role combines exceptional customer service with day-to-day administrative and operational support, welcoming visitors, assisting new hires through the onboarding process, and supporting departing employees with offboarding. The Office Coordinator also works closely with the Onboarding Center Manager to keep daily operations running smoothly, providing support with calendar management, special projects, and unit budget activities. If you enjoy helping people, creating positive experiences, and keeping things organized behind the scenes, this role offers an opportunity to make a meaningful impact on the employee experience at NC State. Key Responsibilities include and are not limited to the following: Provide exceptional customer service and front office support by serving as a welcoming first point of contact for the Onboarding Center, responding to phone calls and general inquiries, managing the shared email inbox, researching resources, and scheduling appointments for new and separating employees. Support onboarding and employee transition services by assisting new hires with onboarding activities such as I-9 verification and One Card processing and coordinating registration and logistics for New Employee Orientation (NEO) in collaboration with campus partners. Support budget and financial operations by monitoring unit expenses, processing transactions accurately and timely, preparing budget reports, and contributing to short- and long-term financial planning. Contribute to an effective and welcoming workplace by identifying opportunities to improve office processes and services, communicating proactively, listening to and supporting colleagues, maintaining confidentiality, and exercising sound judgment when handling sensitive information. Promote a collaborative and flexible team environment by maintaining professional relationships, respecting colleagues and their ideas, meeting deadlines, sharing responsibilities, and providing cross-coverage to support the Center's daily operations. If you are a welcoming, organized, and service-minded professional who enjoys helping others navigate new experiences, keeping details on track, and contributing to a collaborative team, we invite you to apply.
Other Responsibilities	In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

Minimum Experience/Education	Bachelor's degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred Qualifications	Customer service experience with effective verbal and written communication skills and the ability to provide professional, responsive support to visitors, new hires, employees, and campus partners. Experience using Google Workspace applications, including Docs, Sheets, Slides, Gmail, and Shared Calendars. Familiarity with enterprise systems such as PeopleSoft HR is preferred. Familiarity with employee onboarding processes, including I-9 requirements, basic tax forms, benefits information, and Job Action Requests (JAR). Experience providing administrative or operational support, preferably in a higher education or academic environment.
Required License or Certification	N/A
Valid NC Driver's License required	No
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	08/31/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	09/04/2026
Notice to Applicants	Please include a resume, cover letter and contact information for three references. *Please note that the work history on your resume, must also be included in your application.*
Special Instructions	*This is an internal posting for current NC State permanent and temporary employees, and candidates with RIF priority.*

Position Details

Position Number	00103490
Position Type	SHRA
Position Classification Band Title	University Program Associate
Position Classification Band Level	Journey
Position Classification Salary Range	$ 35,589 - $ 64,499
Salary Grade Equivalency	NC12
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	484001 - Onboarding Center
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.