Customer Experience Program Manager II - Windows Cloud
 Microsoft | |
$102,100.00 - $202,200.00 / yr
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 Aug 31, 2026 | |
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Overview
As part of theWindows and Windows Cloudproduct group, theWindows Cloud Customer Acceleration Teamengages with Windows inthe Cloud'smost strategic customers via a data-driven customer/engineering feedback loop as part of their adoption of the service. We are looking for customer-obsessed individuals to drive positive product change through influencing product priorities, using customer listening and technical knowledge.
Come join a team focused on learning from deep technical engagement with customers to improve Windows 365 and Azure Virtual Desktop (AVD) to accelerate adoption of Windows in the cloud. As a Customer Experience Program Management II, you will engage with our most strategic customers across the America's region to help clear adoption or sales blockers and gather engineering insights to assist in the development of the Windows 365 and Azure Virtual Desktop offerings. This opportunity will allow you to develop your skills as a Customer Experience Program Manager, understand nuances of varied markets across the America's region and apply this knowledge to help drive engineering innovations. This is a working opportunity requires approximately 25% travel throughout the region. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities This customer-obsessed individual will engage directly with customers across these areas of responsibility:
Successful candidates will demonstrate these skills:
Demonstrated broad technical awareness & product knowledge across:
Qualifications Required/Minimum Qualifications:
Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
Preferred Qualifications:
#W+DJOBS #win365 #AVD #wincloud Customer Experience Program Mgmt IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. | |