Design Operations Officer, Senior

The Opportunity:

To grow effectively, organizations need help looking at their operation from the outside. Whether restructuring or improving operation support processes, our clients need a Design Operations Officer who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies. That's why we need you, an experienced Design Operations Officer with strong management skills and experience who knows how to analyze every aspect of the client's operations and help the organization improve its quality of support and services to their customers.

As a Design Operations Officer on our team, you'll support the client's day-to-day operations and oversee the team's support to their assigned customer. You'll be a dedicated general management specialist who identifies and prioritizes pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across many teams and individuals. You'll have an operation management or design background, connect with and listen to customers and design team members to understand where gaps and hurdles exist in the design process, and design, implement, and iterate upon solutions.

This is your chance to grow experience in operation and project management while deepening your advisory skills. Work with us as we help the DoD and Intelligence Community evolve.

Join us. The world can't wait.

You Have:

• 3+ years of experience managing project schedules or office operations

• Experience identifying and prioritizing opportunities across the intelligence analysis and design organization to become more collaborative, unified, efficient, and effective

• Ability to develop, benchmark, analyze, and track key design metrics

• Ability to conduct internal research to understand evolving design team challenge and efficacy of implemented efforts

• Active TS/SCI clearance; willingness to take a polygraph exam

• Bachelor's degree

Nice If You Have:

• Experience building trust with others to identify team challenges and provide constructive feedback

• Experience with Microsoft Office suite, Adobe Creative suite, and SharePoint

• Ability to drive collaboration among teams and stakeholders

• Ability to work in fast-paced environment independently or in a group setting

• Ability to document and share details of an activity in an engaging way

• Possession of excellent written and verbal communication skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.