Manager - Quality Program

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

• Develop, monitor and support the facility QAPI program to ensure it meets regulatory requirements, to include infection control, clinical quality and business indicators in conjunction with leadership and the Regional Director of Clinical Quality/Patient Safety. Analyze QAPI data and report data to appropriate committees/groups.
• Provide clinically pertinent perspective in development of clinical information and measurement processes in conjunction with the Regional Director of Quality/Safety. Participates in the development, collection and reporting of clinical performance measurements.
• Manage regulatory and accreditation preparation activities at the facility level and assist at the PHS level. Serves as a lead contact during regulatory surveys, working with the Regional Director of Clinical Quality/Patient Safety.
• Lead and assist facility in establishing and maintaining quality plans, clinical improvement, management of processes and establishing goals and objectives for clinical quality and patient safety initiatives.
• Serve as a resource regarding quality theory and practice, especially as it relates to: development and evaluation of patient safety and quality indicators, application of quality methodologies to quality improvement and regulatory readiness.
• Lead and support clinical quality and patient safety initiatives at the facility and participate in task forces, summits, and work groups as appropriate.
• Conduct risk analysis using established techniques and strategies.
• Conduct RCI/PSI or special cause investigations.
• Prepare, present and maintain short term and long-range quality improvement plans, clinical outcome plans and patient safety plans.
• Manage and direct a team, orient new staff. Oversee the outcomes of orientation processes and retention of new hires. Address areas of opportunity to meet organizational goals.
• Drive financial components of department operations including budget creation, monitoring, analyzing, report variances in areas of responsibility. Responsible for achieving established targets.

Qualifications:

• Bachelors degree in nursing or related clinical field or bachelors degree with health care experience required. Masters degree is preferred
• Licensed RN preferred
• 3-5 years experience in health care quality required
• Clinical Quality experience with emphasis on clinical quality data and measurement, interdisciplinary support and performance improvement preferred.
• Prior leadership experience preferred
• CPPS, CPHQ or other quality certification preferred.
• Skills -analytic, customer service, MS office, negotiation, presentation, reporting, verbal communication, professionalism, written communication.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.