International Background Check Specialist

Monday - Friday, 8am-5pm, occasional overtime as needed

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

This position is not eligible for H-1B sponsorship.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Division of Finance and Operations at UNC-Chapel Hill encompasses a broad range of departments (Facilities Services, Finance, Budget & Data Analysis, Real Estate & Campus Enterprises, Human Resources, and Organizational Strategy and Performance) that serve and support the University s teaching, research, and public service mission through dedicated, innovative work processes and high-quality customer service.

Employment & Staffing is a high functioning human resources team within the Office of Human Resources that promotes a positive service-oriented approach to human resource management that is compliant with UNC-Chapel Hill, UNC System, state, and federal regulations. We provide the following services to applicants, employees and campus business partners:

Recruitment for EHRA Non-Faculty and SHRA positions
Temporary employment and staffing services
Form I-9 employment eligibility verification and E-Verify compliance
Background check services
Administration of SHRA layoff policies and transition services
Special employment relationships

This position is a 100% remote work arrangement, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside in North Carolina, within a reasonable commuting distance of their assigned duty station.

The International Background Check Specialist (HR Specialist/Journey) position serves as a subject matter expert responsible for conducting background checks, with a primary focus on international checks. This role ensures all background checks subject to international criminal search requirements are completed accurately, timely, and in compliance with applicable federal and state laws, University policies, Fair Credit Reporting Act ( FCRA) requirements and country-specific privacy and data protection regulations.

Under the direction of the Background Check Supervisor, this position owns the coordination, administration, review, and completion of international background checks. The incumbent keeps the Background Check Supervisor informed of compliance concerns and proactively communicates potential delays that may impact established service levels. Responsibilities include the approval of international background check requests, conducting degree verifications, monitoring progress, tracking outstanding requirements, maintaining comprehensive background check data in ConnectCarolina, verifying completion of all required components, reviewing results for completeness and accuracy, escalating adverse results when necessary and then disseminating background check results to appropriate campus personnel.

Position masters and stays current with evolving background check requirements and best practices. The incumbent is responsible for providing guidance and ongoing consultation to candidates/appointees, appointing departments, and campus background check initiators to promote consistent compliance across the University. The position also collaborates with the University's third-party background check vendor to resolve technical issues, address processing delays, obtain country-specific disclosure and authorization requirements, and assist with the interpretation of international criminal history records.

Additionally, the position is responsible for tracking and analyzing background check activity, compiling reports, and metrics, identifying trends, monitoring service levels, and recommending process improvements to enhance operational efficiency, compliance, consistency, and customer service.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

- Prior human resources experience and/or experience conducting pre-employment background checks.
- Experience working in high-volume environments using HRIS and vendor systems while maintaining strict confidentiality.
- Experience creating Excel spreadsheets, compiling, and analyzing data as well as preparing reports.
- Excellent organization and time management skills to prioritize cases and meet stringent deadlines.
- Strong interpersonal, communication and customer service skills.

- Ability to sit/stand at a desk/computer for extended periods of time.
- Ability to interact appropriately with a variety of individuals including customers/clients.
- Ability to complete assigned tasks without direct supervision.
- Ability to deal with people under adverse circumstances.
- Ability to understand, remember, and apply oral and/or written instructions or other information.
- Ability to complete routine forms, use existing form letters and conduct routine written and/or verbal communication.

Not Applicable.

Please include a minimum of three professional references including at least two current and previous supervisors.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.