Overview
Directs and coordinates management/staff in the delivery of patient care services for all regions. Responsible for the delivery of quality cost effective Hospice home care services to patients/families in compliance with VNS Health procedures, standards, policies and regulatory requirements. Works under general supervision.
* Directs and supervises clinical management in delivery of effective patient care services (e.g. admissions, discharges, provision of services, etc.) in compliance with Agency/regulatory requirements governing Homecare. Works under general direction.
* Collaborates with clinical specialties and other clinical management staff in the implementation of patient care
* Analyzes and resolves complex clinical and financial case management problems in collaboration with the VP for Operations, Compliance Specialists and the Legal and Finance Departments.
* Participates in development and implementation of the Quality Assurance Program as specified by the VP for Operations.
* In conjunction with Hospice leadership, ensures that staff maintains expertise in field and are up-to-date on clinical issues through orientation, in-service education and continuing education.
* Collaborates with Hospice leadership to implement, monitor and maintain cost-effective patient service program to maximize reimbursement and complies with free service policies.
* Develops, coordinates, evaluates and implements communication/workflow procedures in collaboration with regional management to maximize optimal clinical/operational service delivery
* Participates with the clinical management in the administration of the collective bargaining union contract conditions and grievance hearing.
* Ensures that the highest quality of patient care is provided 24-hours, 7-day a week. Oversees coordination/management of management /staff schedules to meet round the clock operation of clinical services.
* Performs all duties inherent in a director level position, including, hiring, training, supervising, evaluating, recommending salary actions and when necessary, terminating assigned staff in consultation with SVP and in accordance with Agency policies and procedures.
* Participates in special projects and performs other duties as assigned.
Qualifications
Licenses and Certifications:
License and current registration to practice as a Registered Nurse in New York State required
Hospice and Palliative Nurse (CHPN), Hospice and Palliative Credentialing Center preferred
Education:
Bachelor's Degree in Nursing required
Master's Degree in Nursing or other health related field preferred
Work Experience:
Minimum of five years of progressively responsible clinical management experience in a health care setting required
Strong knowledge and understanding of the regulatory/reimbursement requirements governing Hospice Care preferred
Pay Range
USD $109,900.00 - USD $146,500.00 /Yr.
About Us
VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.
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VNS Health
Jul 22, 2026