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Guest Services Specialist

UW Health
United States, Wisconsin, Madison
4602 Eastpark Boulevard (Show on map)
Jul 11, 2026

Work Schedule:
This is a part-time, 23% FTE position. Scheduled hours are 4:30pm - 9:00pm on Saturdays and Sundays. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Guest Services Specialist to:

  • Serve as the first point of contact for general information for patients, visitors, and staff to provide a remarkable patient and family experience.
  • Warmly greet our patients, visitors, and staff to create a welcoming environment.

Qualifications

  • High School Diploma or equivalent (Required)

Work Experience

  • Six months customer service, administrative support, retail, or related experience (Required)

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

East Madison Hospital - is UW Health's newest hospital and one of the most advanced hospitals and wellness centers in the country. Here, health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when you're sick, but also to partner with you in health and wellness.

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