Manager, Margin Lending Operations

What is the opportunity?

As a Manager of Margin Lending Operations, you will oversee broker-dealer extension of credit and lead the Margin team, driving excellence in risk management and operational oversight. You will serve as a strategic leader and subject matter expert, ensuring your team delivers timely, detailed, and accurate account analysis, risk assessment, and documentation across all department tasks. You will foster exceptional customer service, drive proactive risk identification and mitigation across the department, and reinforce comprehensive operational standards that protect our clients, RBC Wealth Management, and Clearing & Custody firms.

If you have exceptional leadership and problem-solving skills, thrive in challenging environments, and are ready to advance your career, we want to hear from you!

• Lead and develop the Margin operations team, including hiring, training, performance management, and professional development initiatives.

• Oversee monitoring of assigned reports and accounts to identify inappropriate transactions, margin issues, and risks affecting clients, RBC Wealth Management, and Clearing & Custody firms.

• Ensure team proficiency in margin and options strategies, and complex mathematical calculations.

• Manage escalation processes for potential issues and concerns, providing guidance to team members and communicating with senior management.

• Drive operational excellence by directing timely and accurate communication with field personnel and senior leadership regarding action items and account status.

• Champion customer service standards and ensure your team delivers exceptional support to internal and external stakeholders.

• Analyze and enhance operational workflows, identifying process improvements and implementing efficiency initiatives.

• Manage departmental metrics, reporting, and compliance requirements; communicate operational insights to Senior Management.

• Perform other duties as necessary.

• 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 5+ years of job-related experience, including 2+ years in a supervisory or management role.

• Series 99/Series 7 or the ability to obtain one within 120 days.

• Proven leadership ability with experience managing and developing teams.

• Exceptional communication, delegation, and decision-making skills in fast-paced, high-pressure environments with strict deadlines.

• Strong ability to analyze complex operational problems and drive solutions with cross-functional stakeholders.

• Deep knowledge of margin operations, regulatory requirements, and risk management principles.

• Demonstrated flexibility and strategic prioritization in a dynamic environment.

• Proficiency with Microsoft Office Suite.

• Experience with operational workflow analysis and process enhancement.

• Familiarity with data analytics tools.

• Experience developing presentations for Senior Management.

• Ability to interpret regulatory releases and assess operational impact.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across our business

The good-faith expected salary range for the above position is $70,000 - $130,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.