Japanese Bilingual Office Specialist - Logistics and Freight Operations

Position: Japanese Bilingual Office Specialist - Logistics and Freight Operations

Location: Roswell, GA

FLSA: Non-Exempt, Full-time

Report to: Manager

Hours: 8:30am - 5:30pm or 8:00am - 5:00pm (Occasional overtime until 6:00 pm - 6:30 pm primarily during month-end closing).

Summary

A reputable global logistics company is seeking a Japanese Bilingual Freight Forwarding Clerk to join our team in Roswell, GA. This is an excellent opportunity to work in a stable, supportive environment where over half of our employees have enjoyed long-term careers.

Essential Duties and Responsibilities include but not are limited to:

You will handle import/export shipping and customs arrangements for various goods, including food, machinery parts, and medical materials.

• Research and arrange the most appropriate shipping routes based on climate, weight, and nature of goods.

• Obtain and prepare all necessary documentation for customs and insurance.
• Coordinate with third-party vendors and negotiate with subcontractors to ensure competitive and profitable quotations.
• Update Standard Operation Procedures (SOPs) to maintain service quality.
• Prepare to issue invoices based on agreed quotations.

• Track shipping status and troubleshoot claims/irregular issues in a timely manner.
• Provide accurate data to customs brokers for seamless clearance.

Qualifications

• Highly motivated professional with a strong aptitude for the logistics industry.
• Demonstrated commitment to long-term career growth, organizational stability, and professional development.
• Bilingual proficiency in English and Japanese (Business level).
• Proficient in MS Office suite (Word, Excel, Outlook).
• 2-3 years of operational experience preferred; logistics background is a plus, but strong transferable skills and high potential are prioritized.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

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