Systems Analyst 3

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Systems Analyst 3

Location(s): Austin, TX

Position Summary
Seeking two senior Systems Analysts to support a statewide ERP program focused on Human Resources and Payroll operations. The role provides advanced functional and technical support for a large-scale PeopleSoft HCM 9.2 environment serving over 100 agencies and multiple shared-service instances. Candidates will support system enhancements, production operations, compliance initiatives, integrations, testing, incident management, and agency-facing functional consulting activities.

Key Responsibilities

• Provide senior-level functional and consultative support for statewide HR/Payroll ERP operations.
• Serve as a functional subject matter expert for:
  • Workforce Administration
  • Talent Acquisition Manager/Candidate Gateway (TAM/CG)
  • HR Security and Row-Level Security
  • State HR policies, labor regulations, and statutory compliance
• Support CAPPS HR/Payroll production operations and agency customers.
• Develop and review Functional Design Documents (FDDs).
• Perform functional configuration and system setup activities.
• Configure and maintain:
  • Job Codes
  • Positions
  • Departments
  • Compensation Structures
  • Workflow/AWE Approvals
  • Business Units, SetIDs, and Table Structures
• Create and maintain PS Queries and Business Objects reports.
• Configure and support FMLA functionality including:
  • Leave plans and entitlements
  • Leave types
  • Payroll and Time & Labor integration
  • Compliance reporting and audits
• Support technical activities involving:
  • Application Designer
  • Integration Broker
  • REST/SOAP integrations
  • SQR and BI Publisher reporting
  • SQL development and analysis
  • PeopleSoft security and multi-tenancy controls
• Support PeopleSoft tools and lifecycle management:
  • PUM
  • Change Assistant
  • Fluid UI
  • Elasticsearch/Search Framework
  • Data migration and compare reporting
• Gather requirements and support enhancements and break/fix efforts.
• Coordinate UAT, regression testing, documentation, and training activities.
• Manage incidents through ServiceNow, BOSSDesk, and related support platforms.
• Deliver Level 2 support and coordinate with Managed Services Tier 3 vendors.
• Participate in:
  • Major Incident Management (P1/P2)
  • Disaster Recovery testing
  • Upgrade testing
  • SOC-1 audits
  • User groups and steering committee presentations
• Ensure WCAG 2.1 accessibility compliance across deliverables.
• Provide mentoring and cross-training for junior analysts.
• Support fiscal year-end, legislative updates, year-end payroll processes, and agency expansion projects.

Required Qualifications

• 8+ years supporting or working directly with Texas state government agencies.
• 8+ years supporting PeopleSoft HCM 9.2 HR modules.
• 8+ years knowledge of State of Texas HR policies and procedures.
• 8+ years knowledge of federal labor laws and regulations.
• 8+ years experience preparing WCAG 2.1-compliant materials.
• 8+ years experience interpreting contractual requirements and managing vendor accountability.
• 8+ years experience with:
  • Data integration
  • Data quality management
  • Software Development Life Cycle (SDLC)
• 4+ years performing functional project management activities within CAPPS environments.
• 3+ years experience applying ITIL principles, ITSM, and ITAM practices.
• 3+ years supporting CAPPS Central production and expansion efforts across 100+ agencies and multiple Hub environments.

Preferred Qualifications

• 4+ years supporting FMLA administration within CAPPS.
• 4+ years supporting fiscal year-end activities involving organizational and legislative changes.
• 4+ years supporting mass salary action processing.
• 4+ years performing customer-facing support for CAPPS expansion projects.
• 4+ years gathering requirements and creating functional specifications for legislatively mandated benefits enrollment programs.
• 4+ years supporting integrations using web services between state agencies.
• 4+ years performing SQL synchronization activities between CAPPS and legacy systems.
• Experience supporting statewide financial systems and legacy production environments.

Key Technologies

• PeopleSoft HCM 9.2
• TAM/CG
• AWE Workflow
• PS Query
• SAP Business Objects
• SQL
• Application Designer
• Integration Broker
• REST/SOAP Services
• SQR
• BI Publisher
• PUM
• Change Assistant
• Elasticsearch
• ServiceNow
• BOSSDesk

Ideal Candidate Profile
The ideal candidate is a senior PeopleSoft HR/Payroll functional analyst with extensive Texas public-sector experience, deep CAPPS expertise, strong knowledge of labor law and HR policy compliance, and proven experience supporting large-scale statewide ERP environments serving multiple agencies. Experience with FMLA administration, agency expansion initiatives, integrations, incident management, and PeopleSoft configuration is highly desirable.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.