Knowledge Management Lead

The Opportunity:

Whether the challenge is process improvement, performance measurement, or business management analysis, effective organizational knowledge management always centers on understanding how an organization operates and helping it function better. Many organizations know where they want to go, but getting there can be complex. That's where you come in to strengthen the systems that drive organizational progress.

As a Knowledge Management Lead supporting the Army, you will play a key role in creating greater efficiency across the enterprise. You'll apply your expertise to assess how proposed changes will impact business processes and organizational design, and you'll develop a practical, actionable knowledge management strategy to help the organization overcome obstacles and realize its full potential.

From identifying untapped opportunities to addressing systemic challenges, you and your team will give your client a comprehensive understanding of their environment and guide them in transforming their practices for longterm success.

Work with us as we lead change.

Join us. The world can't wait.

You Have:

• 4+ years of experience implementing knowledge management strategies
• Experience developing and delivering executivelevel communications, including briefings, talking points, and strategic project plans to inform senior leadership decisions
• Experience working with clients to understand their issues, needs, missions, and future direction, and building, managing, and setting the direction of a knowledge management plan
• Experience with Microsoft Teams administration and reporting for a large organization
• Experience with Microsoft SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
• Experience conducting stakeholder engagement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
• Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
• Experience leveraging Microsoft Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
• TS/SCI clearance
• Bachelor's degree

Nice If You Have:

• Experience developing and maintaining SharePoint Online site collections
• Knowledge of HTML, CSS, and JavaScript
• Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
• Possession of excellent verbal and written communication skills
• Possession of excellent client-facing skills
• Certified Knowledge Manager (CKM) Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.