RESIDENCY PROGRAM MANAGER

The Program Manager, Residency

• Manages day-to-day administration of the assigned Graduate Medical Education Residency or Fellowship Program(s) including resource allocation, problem solving, and staffs completion of delegated duties. Provides all aspects of office management for assigned program(s).
• Manages accreditation readiness and oversees regulatory compliance.
• Recruits and hires staff, provides performance feedback, and effectively manages employee performance. Facilitates professional growth and development of all staff through orientation, continuing education, delegation, and effective performance appraisal processes which includes goal setting and follows through. Communicates timely and appropriately with staff.
• Responsible for all aspects of data management for assigned Residency or Fellowship Program(s). Use of our Residency Management System is required. Data management includes elements such as rotation schedules, evaluations, recruitment, orientation, resident onboarding, resident or fellow milestones, Clinical Competency Committee meetings, Program Evaluation Committee meetings, and Annual Program Evaluations.
• Responsible for keeping program specific policies updated and in line with changing accreditation standards. Working knowledge of current VISA requirements and ensures international resident applicants are qualified to apply for Visas and verifies eligibility to work in the United States.
• Manages and advises residents in problem-solving, including schedule changes, referral for personal stress, and other human resources concerns.
• Responsible for preparing materials for conferences, lectures, and other didactic events. Organizes or delegates booking and preparing meeting rooms and prepares comprehensive materials as necessary.
• Manages and directs the workflow necessary to maintain administrative paperwork, records and complex filing systems to maintain the Graduate Medical Education office.
• Responsible for yearly cost report information for Medicare and for preparing invoices for residents service at the Salem Veterans Administration Hospital and Catawba Hospital.
• Actively participates in strategic planning and financial management at the departmental and program level. Responsible for budget planning of assigned programs and is responsible for payroll, supply inventory, equipment maintenance, capital needs, and other expenses in the assigned Residency or Fellowship program(s). Monitors program financial statements and provides variance reports as requested.
• Manages the yearly recruitment of residents/fellows, including complex scheduling of faculty, residents and applicants. Plays a critical role in representing Carilion and their program(s) in a positive manner through communication prior to arrival, during the interview process, and after. Must prepare and ensure required documentation is provided to applicants and maintained appropriately in order to meet regulations.

Education: Bachelors Degree in related field required. National certification from Training Administrators in Graduate Medical Education (TAGME) preferred.

Experience: Minimum of five years experience in the area of Medical Education or previous experience in coordination and/or support of Medical Education program preferred.

Other Minimum Qualifications: Medical terminology, computer knowledge (MS Office Suite).Must be self-directed, independently functioning and detail-oriented. Effective interpersonal, communication and teamwork skills required.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Recruiter:

Recruiter Email:

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

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