School Certifying Official (45122)

School Certifying Official (SCO) / Veterans Benefits Coordinator

Job Title: School Certifying Official

Reports To: Associate Director of Student Financial Services

Department: Student Financial Services

Salary: $70,304 - $75,000

Location: Remote

Position Summary

Under the direction of and reporting to the Associate Director, a School Certifying Official (SCO)/Veteran's Benefit Coordinator works with our team of SCOs to ensures GGU complies with U.S. Department of Veterans Affairs (VA) regulations and process enrollment certifications, monitor academic progress, and act as a critical liaison between student veterans and the VA to guarantee uninterrupted educational benefits. Each SCO is responsible for a designated cohort of students

Key Responsibilities

• Benefit Certification: Evaluate student schedules and degree audits, then accurately submit enrollment certifications to the VA via their digital platforms.
• Compliance & Auditing: Maintain deep familiarity with all VA education benefit chapters (e.g., Post-9/11 GI Bill, Montgomery GI Bill, VR&E) to ensure institutional compliance and prevent financial overpayments.
• Student Advising: Counsel student veterans on benefit eligibility, required paperwork, and military tuition assistance.
• Academic Monitoring: Track the academic progress, enrollment changes, and graduation status of VA-funded students, promptly reporting any adjustments to the VA.
• Cross-Department Collaboration: Partner with Financial Aid, Student Accounts, and Academic Advising to ensure student files are complete and institutional reporting standards are met.

Qualifications & Skills

• Experience and Education: Bachelor's degree, minimum of 2-3 years of experience in higher education, preferably within a Registrar's Office, Financial Aid, or Veterans Affairs department or a combination of education and related experience.
• Compliance Knowledge: Direct, hands-on experience using VA-ONCE or the modern VA Enrollment Manager system is strongly preferred.
• Communication: Exceptional organizational, communication, and interpersonal skills to guide non-traditional students and manage confidential data securely.
• Service Excellence: Dedicated to delivering high-quality, responsive customer service to the university community.

• Workload: High-volume periods occur prior to and during the start of academic terms (e.g., January, April/May and August/September).

Supplemental Information

To apply: Please go to http://www.ggu.edu/jobs to submit an application, letter of interest, and a resume.

In applying for a position, candidates sign a consent authorizing a broader inquiry which may include reference checks, a motor vehicle check, and a third-party background check.

Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

University policy prohibits discrimination based on race, color, religion/creed, national origin, ancestry, age, sex/gender, sexual orientation, marital status, medical condition, physical or mental disability, gender stereotyping, and gender identity, gender expression, military or veteran status, taking a protected leave (e.g., family medical or pregnancy leave), or on any other basis protected by applicable laws.

The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforces these practices. The University welcomes and encourages applications from all demographics.

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