New 
Enterprise Training & Business Implementation Manager - Little Rock, AR
 S&D Coffee | |
 United States, Arkansas, Little Rock | |
 Jun 08, 2026 | |
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The Enterprise Training & Business Implementation Manager is a critical execution role within Westrock's transformation program. This role sits at the intersection of process, people, and technology -- responsible for ensuring that new workflows are adopted, users are trained, and the business is ready to operate in the future state.
The Enterprise Training & Business Implementation Manager owns the full training lifecycle enterprise-wide and shares accountability for UAT, user readiness, and post-go-live adoption across all facilities. Job Duties: Training & Enablement * Design and execute the enterprise-wide training strategy and plan across all facilities * Establish and own standardized training frameworks, materials, and delivery methods that scale consistently across all plant locations * Serve as the single point of accountability for training consistency -- ensuring no facility operates from a different playbook * Develop end-user training content in partnership with transformation teams and plant stakeholders. * Own the training schedule, delivery, and logistics enterprise-wide * Measure training effectiveness and close feedback loops to drive continuous improvement. User Acceptance Testing * Lead project UAT execution for new Foundry workflow releases -- accountable for end-user testing outcomes * Write UAT test cases in collaboration with engineering and transformation leads * Surface defects, blockers, and readiness gaps with clear accountability Business Adoption & Sustainment * Co-own post-go-live adoption and sustainment alongside the Transformation Lead * Serve as the operational voice of the end user throughout the build and deployment cycle | |