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The Mgr, Nat'l Payor Policy & QA manages multiple teams critical to the billing quality for all DME and Oxygen equipment, drugs, supplies, andservices.
- Oversees payor contract updates in the EMR
- ensures government payor updates are communicatedand implemented in a timely and effective manner
- oversees special projects related to billing quality
- manages internal billing quality assurance reviews
- ensures that projects and assigned tasks are completed timely withaccuracy and in accordance with the CIA structure
- follows all payor and state guidelines
- Acts asSME for all payor policy-related topics as needed
- Works closely with Chief Compliance Officer on special projectsas needed
JOB FUNCTIONS
- Serves as the company-wide liaison for payor issues
- works with Operations, billing offices, and payors to assist inresolving payor issues/concerns that arise
- Oversees the Vent Queue Team
- Oversees the contract review team to ensure that payor contracts are being reviewed timely and accurately inaccordance to the guidelines set in place
- Oversees company-wide assigned projects and assignments
- Works with applicable departments to ensure that changes in policies are being addressed timely
- Monitors and maintains all payor relationships, enassuring all state, federal, and local government billingrequirements are met while working through the assigned projects
- Assist with writing and developing of policies and procedures
- Liaison for any CIA and internal audits
- Manages internal monthly and ad hoc billing quality reviews, overseeing the review process, data collection,delivering results and education
- Assists in identifying areas that need to be reworked or addressed
- Resolves employee issues as they apply
- Delivers directives from the Corporate office as they apply
- Communicates with Executives, Legal, Compliance, and any applicable parties pertaining to the billingdepartments
- Travel required once per quarter
Education
- Associate'sDegreeor equivalent from two-year college or technical school, Preferred
Work Experience
- 2-3 years related, Required
Knowledge, Skills, and Abilities
- read, analyze, and interpret general business periodicals, professional journals, technical procedures or correspondence, payor contracts, fee schedules, and policies, state and federalhealthcare billing guidelines, and procedure manuals
- effectively present information and respond to questions from groups of managers, clients,vendors, Executives, and other stakeholders
- work with and apply mathematical concepts such as probability and statistical inference, andfundamentals of concepts such as fractions, percentages, ratios, and proportions to practicalsituations
- define problems, collect data, establish facts, and draw valid conclusions
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