Security Officer Front Desk Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Specialist in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer at a premier commercial real estate location, where you will greet visitors, manage access control, monitor activity at the lobby, and support a welcoming, professional atmosphere. In this highly visible role, you will help address security-related concerns through strong communication, customer service, and attention to detail, while reflecting our values of being agile, reliable, innovative, and acting with integrity through teamwork.

Position Type: Full Time

Pay Rate: $21.25 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff at the front desk by following site-specific procedures and screening protocols for a commercial office location.
• Monitor lobby activity, manage visitor access and badge processes, and support sign-in and/or sign-out procedures in line with property guidelines.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, and communicate with property management and/or emergency responders when appropriate.
• Answer phones, direct guests, and provide clear information regarding building access, deliveries, and other front desk expectations.
• Observe and report suspicious, unusual, and/or security-related activity at the front desk and surrounding lobby area, helping to deter unauthorized access.

Minimum Requirements:

• CPR and/or First Aid experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.