Senior Manager, GPS Field Enablement

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview of the Role

The Senior Manager, Global Public Sector (GPS) Field Enablement leads a global team of 5 Enablement Business Partners (EBPs) supporting over 2,000 sellers, managers, and cross-functional partners across the AMER, EMEA, and APAC regions. Reporting to the Director of GPS Sales Excellence, this role serves as the primary engine for skill development, field readiness, onboarding, and compliance across Salesforce's Public Sector, Education, and Nonprofit business units.

Your Impact

• Drive Strategy & Culture: Set the master GPS field enablement strategy and calendar, foster a high-performing team culture rooted in Salesforce values, and ensure consistent execution of region- and role-specific programs.

• Champion AI Innovation: Lead the charge in adopting Agentforce and AI technologies, training sellers to integrate them into daily workflows.

• Cross-Functional Alignment: Partner with Sales Leadership, Operations, Programs, and Corporate Enablement to align initiatives with business outcomes, reduce time-to-productivity, and maximize seller impact.

• Accountability: Success is measured through an annual V2MOM, individual innovation contributions, and alignment with our Ohana culture.

Responsibilities

People Leadership & Team Development

• Lead, coach, and develop 5 globally distributed EBPs supporting various roles (AE, ECS, Solutions, Sales Dev, and Alliances).

• Attract and retain top talent to achieve a 90%+ Talent Multiplier Index.

• Establish clear roles, maintain a consistent 1:1 cadence, and provide quarterly career check-ins.

• Model AI fluency and activate new managers through Manager 101 and Certification programs.

• Advocate for appropriate headcount and resources to ensure sustainable team performance.

Program Ownership & Execution

• Own and evolve the GPS master enablement strategy and quarterly planning calendar.

• Ensure 100% quarterly execution of region- and role-specific enablement programs by EBPs.

• Oversee major events including Global/Regional Fast Starts (CKO/RKO), Town Halls, and Regional Leadership sessions.

• Oversee the GPS Immersion onboarding program, targeting a seller speed-to-productivity of < 3 months and maintaining quality scores above 4.5/5.

• Act as the primary GPS liaison to Corporate Enablement.

Strategic Initiatives & Productivity

• NNAOV Alignment: Align programs, content, and coaching to support the organization's shift to Net New Annual Open Value (NNAOV), tailoring content for consumption-based selling in the Public Sector.

• Seller Productivity: Implement quarterly improvements (tools, processes, and Slack-first/Agentforce delivery) to reduce seller friction.

• Compliance: Drive a 90%+ completion rate for global imperative and compliance learning, partnering with legal, ethics, and regulatory COEs.

• Data & Insights: Maintain enablement dashboards (Tableau/CRM Analytics) and provide quarterly KPI and readiness readouts to senior leadership.

Minimum Qualifications

• 8-12+ years of experience in sales enablement, field readiness, or program management in a B2B enterprise tech environment.

• 3+ years of people management experience leading distributed or global enablement teams.

• Deep understanding of the end-to-end sales enablement lifecycle (onboarding, compliance, skill development).

• A strong, non-negotiable seller mindset with the ability to translate complex content into actionable training.

• Data fluency, with experience using Tableau/CRM Analytics, CSAT data, and readiness metrics for executive reporting.

• Exceptional communication skills and strong executive presence.

Preferred Qualifications

• Experience within or adjacent to Public Sector, Government, Education, or Nonprofit sales.

• Background in adult learning theory, instructional design, or large-scale sales readiness.

• Working knowledge of Agentforce, Slack (as a delivery platform), and Google Workspace.

• Proven ability to influence senior stakeholders without direct authority.

• Familiarity with NNAOV business frameworks and consumption-based selling.

• Experience designing/supporting large field events like RKOs/CKOs. *LI-Y

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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