Systems Administrator

The Test Facilities Operation, Maintenance and Engineering (TFOME) team at the NASA Glenn Research Center provides engineering and technical services in the areas of aeropropulsion and space propulsion and power test facilities. TFOME management is dedicated to excellence in service and to providing outstanding technical opportunities for our employees. We specialize in providing unique products and services to NASA Glenn. We are currently seeking a candidate to join our Data & Systems team that will be administering, implementing, and maintaining operating systems and related software to ensure optimal performance and reliability. This role involves establishing operational standards, troubleshooting technical issues, and supporting system users while ensuring compatibility between hardware and software as part of the TFOME contract at the NASA Glenn Research Center.

FUNCTION OF POSITION

The Systems Administrator is responsible for administering, implementing, and maintaining operating systems and related software to ensure optimal performance and reliability. This role involves establishing operational standards, troubleshooting technical issues, and supporting system users while ensuring compatibility between hardware and software.

DUTIES AND RESPONSIBILITIES
* Administer, develop, test, implement, install, configure and maintain operating systems and associated software and storage.

* Establish and enforce standards for computer operations to ensure hardware and software compatibility.

* Troubleshoot and resolve issues related to software, operating systems, and networking.

* Schedule, perform, and monitor system backups; execute data recovery when necessary.

* Recommend hardware and software upgrades based on growth trends and disk space forecasts.

* Plan, schedule, and execute system upgrades, including coordinating transitions from test to production environments.

* Utilize software tools and scripts to schedule and automate tasks.

* Configure and maintain hardware components such as workstations, printers, servers, and tape devices.

* Provide technical support and guidance to system users.

* Ensure compliance with organizational policies and security standards.

Education & Experience:
Associate's degree (Bachelor's degree preferred) in Computer Science, Information Technology, or related field, or 10 years or more of systems administrator experience.

Required Skills & Expertise:
* Server Management: Manage campus-connected servers, and air-gapped servers and systems, including configuration, monitoring, and maintenance.

* Application & Web Support: Provide support for enterprise applications and web servers.

* Build Server Design: Design and create build servers for software installations and deployments.

* Containerization: Manage Docker containers for application environments.

* PXE Boot: Experience with designing and implementing PXE Boot systems.

* Strong understanding of networking principles and system security practices.

* Familiarity with backup and recovery processes.

* Ability to plan and execute system upgrades and migrations.

* Proficiency in scripting and automation tools.

* Excellent problem-solving and communication skills.
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Preferred Skills:
* Experience with enterprise-level hardware and software environments.

* Knowledge of virtualization technologies and cloud platforms.

* Certifications such as CompTIA Server+, Microsoft Certified: Windows Server, or similar.

* Experience with Windows Systems is required, Linux Systems (RedHat) preferred.

Certifications (Highly Recommended):
* CompTIA Network+ or CompTIA Server+
* Microsoft Certified: Windows Server Administrator
* Linux Professional Institute Certification (LPIC) or Red Hat Certified System Administrator (RHCSA)
* VMware Certified Professional (VCP) for virtualization
* Docker Certified Associate for container management