Office Assistant I, Women's Health Newark

ChristianaCare Women's Health at Map II in Newark, DE is looking to hire a Medical Office Assistant I.

Christiana Women's Health offers comprehensive gynecologic care in a supportive environment, guiding clients through menopause management, and overall health maintenance. ChristianaCare offers respectful, compassionate, expert, and empowering care for women. It's a compassionate partnership, focusing on education and preventive care, and is accessible, accepting most major insurances and welcoming new patients. Annual gynecology visits are crucial for long-term health, enabling early detection of conditions like cervical cancer, monitoring reproductive health, managing menopause, and building a trusted relationship with your provider. These visits also provide an opportunity to ask questions and take proactive steps.

The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

ChristianaCare Women's Health at Newark | ChristianaCare

Work Schedule:

• Monday through Friday from 8:00am - 4:30pm

Duties / Responsibilities:
The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.

Education Requirements:

• High School Graduate or GED required.

• Experience in a medical office setting is preferred but not required.

Why ChristianaCare

Do you want to make a meaningful impact in people's lives? As aMedical Assistant I, you'll play an essential role in providing high-quality care and supporting better patient outcomes each day. This is more than a job-it's a chance to be part of a mission-driven team focused on improving healthcare.

When we lead with love, excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/