NETWORK DATA CENTER OPERATIONS ADMINISTRATOR-ADVANCED - 05192026-77784

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, DAVIDSON COUNTY

This position requires a name based, cjis, and name based criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Associate's degree in Information Technology and four years of experience in LAN/WAN or server hardware and software configuration. Graduate coursework or relevant experience may substitute per policy.

Necessary Special Qualifications: None.

Examination Method: Education and Experience, 100% for Preferred Service positions.

Overview

Under direction, this classification manages and maintains network systems in a data center environment. Plans and implements network security measures and provides advanced technical support for hardware, software, and networking equipment. Advanced-level position within the Network Data Center Operations series. Focuses on configuration, troubleshooting, training, and supporting security and performance across data center network infrastructure. This class differs from the Network Data Center Operations-Intermediate in that incumbents of the latter perform basic network operational duties in gathering data pertaining to customer needs and resolve enterprise network hardware, software and systems problems. This class differs from Network Data Center Operations Administrator-Lead in that an incumbent of the latter leads or supervises the enterprise network operations, maintenance, repairs, or upgrades.

Responsibilities

1. Analyze network usage, availability, and performance; troubleshoot system issues.
2. Design and implement data center security measures and equipment configurations.
3. Diagnose and resolve hardware, software, or network issues using diagnostic tools.
4. Configure routers, switches, load balancers, and related data center infrastructure.
5. Maintain backup configurations, preventive maintenance, and restoration procedures.
6. Develop documentation and provide training on data center systems and protocols.
7. Support technology upgrades and network expansion projects through testing and installation.

Competencies (KSA's)

Competencies:
1. Manages Complexity
2. Tech Savvy
3. Plans and Aligns
4. Decision Quality
5. Communicates Effectively

Knowledges:
1. Network Security and Troubleshooting
2. Network Configuration and Maintenance
3. Load Balancing and Routing
4. Data Center Equipment Installation
5. Performance Monitoring, Backup, and Recovery Procedures

Skills:
1. Instructing
2. Troubleshooting
3. Service Orientation
4. Operations Monitoring
5. Systems Analysis and Operations Monitoring

Abilities:
1. Oral and written Comprehension and Expression
2. Deductive Reasoning
3. Problem Sensitivity
4. Dynamic Flexibility
5. Dynamic Strength

Tools & Equipment

1. Computer
2. Telephone
3. Fax Machine
4. Printer

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.