Settlement Operations Analyst

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Settlement Operations Analyst is a blend of accounting, data analysis, transaction research, and customer service in regards to settlement operation activities. The Settlement Operations Analyst's primary responsibility will be to support customers in settlement and reconciliation activities utilizing an enterprise settlement application.

Essential Functions

• Complete daily settlement balancing and reconciliation activities utilizing the designated application
• Perform daily funding reconciliation for the transactional activity to support our customers
• Perform quality control reviews on completed reconciliations to ensure accuracy and completeness
• Perform monitoring and validation within settlement application to ensure processing was timely and complete
• Complete workflow tickets to ensure proper classifications and appropriate level of detail and resolution steps in each ticket
• Perform adjustment research activities internally and externally with customers to ensure timely resolution
• Work with other support teams to assist them in researching consumer inquiries related to payment transactions
• Follow existing operating procedures adhering to audit controls, and recommend modifications to improve quality, controls and efficiency
• Provide metrics for settlement systems and issue tracking, using appropriate tools, which may include database interface via ad hoc queries, or existing system reports
• Participate in disaster recovery events for all applications, identify gaps and processing procedures.
• Maintain documentation of processes, procedures and internal controls
• UAT participation and validation for project releases and enhancements
• Support the company's commitment to protect the integrity and confidentiality of systems and data

Minimum Qualifications

• Education and experience typically obtained through completion of a Bachelor's Degree in finance, accounting, business or related field with experience supporting users and an ability to relate business needs to system capability or a combination of education and experience.
• Minimum of 3 or more years of progressive experience in settlement operations.
• Ability to understand and apply basic accounting principles relating to accounts payable
• Strong data entry, analytical, problem solving and organizational skills
• Experience performing high level data analysis; need to have a understanding of databases and table structures and must enjoy working with data
• Must be proficient in MS Office applications
• In depth understanding of financial transaction settlement, disputes and reconciliation.
• A strong work ethic and positive attitude, with excellent customer service and interpersonal skills
• Ability to analyze and evaluate procedures and work processes and to exercise appropriate judgment in establishing priorities, processes and work methods
• Ability to work independently in a high volume fast paced environment
• Superior organization skills with excellent attention to detail

Preferred Qualifications

• Bachelor's degree in accounting, business, finance or related field
• Experience with Concourse Financial Software
• Experience providing Settlement functions in the Banking or Payments Network sector
• Financial institution experience

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $66,000 - $82,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.