Endoscopy Triage Nurse Faulkner
 Brigham & Women's Faulkner Hospital | |
$41.36 - $70.68
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 United States, Massachusetts, Boston | |
| 1153 Centre Street (Show on map) | |
 May 19, 2026 | |
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Schedule: Weekdays, 9 hours shifts. No nights/weekends/holidays
The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Department's Clinical Practice Manual. The registered nurse demonstrates initiative, knowledge and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment, plan, implementation and evaluation of patient care and is directly responsible to a designated nurse manager, or supervisor. The Staff Nurse will also assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Department's Clinical Practice Manual. The registered nurse demonstrates initiative, knowledge and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment, plan, implementation and evaluation of patient care and is directly responsible to a designated Nursing Director, or supervisor. Assure the practice of the Patient and Family Centered Care Model in an environment that exemplifies best practice. The Triage Nurse plays a key leadership role in supporting the endoscopy center to optimize patient throughput. This position is approximately 90% triage-based-providing phone triage, in-basket messaging, and on-demand patient communication for upcoming procedures-and 10% on-site at our Endoscopy location for patient-facing or hands-on clinical support as needed. The Triage RN manages patient interactions via telephone and electronic messaging, offering clinical advice in accordance with established protocols and ensuring appropriate care coordination for pre-procedural and post-procedural concerns. Topics may include booking inquiries, preparation questions, pre-procedure medication instructions, post-discharge follow-up, and test result discussions. The ideal candidate will demonstrate strong GI knowledge and experience, adaptability, and the ability to work both autonomously and as part of an interdisciplinary team. Familiarity with endoscopy scheduling, procedural workflows, and triage best practices is essential. The successful candidate will also bring flexibility and problem-solving skills to support coverage during staff absences, leaves, and vacancies-ensuring continuity of care and operational efficiency. This position offers an opportunity to practice to the top of one's licensure while helping shape a dynamic and evolving role within our procedural nursing team. Responsibilities Include: * Triage clinical questions and concerns received via telephone calls and in-basket messaging. * Provide clinical guidance, education, and support to patients based on assessment findings and established evidence-based protocols. * Coordinate patient care by collaborating with the scheduling team to ensure appropriate booking and preparation for endoscopic procedures. * Partner with physicians, advanced practice providers, and interdisciplinary team members to promote seamless communication and continuity of care. * Participate in the development and implementation of individualized care plans to optimize patient outcomes and procedural readiness. * Maintain thorough and timely documentation of patient encounters and communications in accordance with institutional and regulatory standards. Education BLS and ACLS required
Knowledge, Skills and Abilities Brigham and Women's Faulkner Hospital is a 249 bed non-profit, community teaching hospital located in Jamaica Plain. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. We are a Magnet designated hospital, a recognition that fewer than nine percent of all US hospitals receive.We believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients are at the center of everything we do. If you're looking for more than a career, join Brigham and Women's Faulkner Hospital. Our patients call it better care. Our employees call it home. Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |