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Staff Training and Development Coordinator

Universal Health Services
life insurance, flexible benefit account, paid time off, tuition reimbursement, 401(k)
United States, Virginia, Norfolk
860 Kempsville Road (Show on map)
May 09, 2026
Responsibilities

Kempsville Center for Behavioral Health is a leading community partner providingacute,residential,andPartial Hospitalizationtreatment for children and teens exhibiting behavioral and/or mental health concerns. The hospital provides high quality care to children, adolescents and their families using quality, evidence-based practice treatments. Founded in 1986, Kempsville Center for Behavioral Health is a 106-bed hospital facility accredited by The Joint Commission (TJC) and licensed by the Commonwealth of Virginia and The Virginia Department of Behavioral Health and Developmental Services (DBHDS).

Website: https://www.kempsvillecbh.com/

Position Description:

The Training Coordinator is responsible for the development, coordination, and implementation of staff education programs for employees. The Training Coordinator first ensures compliance with regulatory and policy requirements for training. The Training Coordinator partners with the Nurse Educator and departmental leaders to ensure a workforce that is prepared to care for behavioral health patients.

Job Duties/ Responsibilities:

  • Creates annual Staff Education Plan that meets regulatory and policy requirements as well as staff developmental needs. Will work with hospital and departmental leaders to incorporate departmental needs into the plan as well as to ensure implementation of plan.
  • Ensures documentation of training is completed, tracked and filed.
  • Provides regular information to leaders about training completion. Ensuring opportunities are available for staff to complete required scheduled classes (CPR/BLS, Handle with Care, Verbal De-Escalation and other annual requirements).
  • Provides coordination of New Employee Orientation to include scheduling presenters, putting out schedules, ensuring completion of training and HR documentation, and ensuring all staff are competent in using e-learning and Time keeping system. Act as gatekeeper ensuring that no staff work with patients until required training has been completed.
  • Provide direct education for staff. At minimum being able to present CPR/BLS, Handle with Care, Verbal De-Escalation and Service Excellence. May fill in for other presenters when needed.
  • Creates and maintains training space that is positive, welcoming, professional and comfortable to promote learning.
  • Works with leaders to ensure that new employee competency documents are completed fully and are filed in the HR Training Files.
  • Administrator of the E-Learning system. Optimizes use of the system to ensure that requirements are tracked as needed and timely.
  • Maintain employee training files ensuring timely filing, accuracy and completion. Participate in monthly auditing of training files.
  • Performs other duties as assigned/required by this position.

Benefit Highlights:

  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • Tuition Reimbursement program and student loan refinancing
  • Employee Assistant Program (EAP)
  • Life Insurance and Disability Insurances
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Wellness Programs and other voluntary benefits
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • More information is available on our Benefits Guest Website UHS Benefits Service Center

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.


Qualifications

Requirements:

  • Associate degree in human services, business administration, or other similar disciplines. Bachelor's degree preferred but not required.
  • Skilled in the use of technical platforms, such as Learning Management Systems, Microsoft presentation software, and Microsoft Word, Excel.
  • Must be certified as a Basic Life Support (BLS) and CPR trainer or demonstrate the ability to obtain such certification within 90 days of hire.
  • Demonstrated ability to become certified in facility-based training standards, including Handle with Care, Service Excellence, Verbal De-escalation, and other areas, as required.
  • Significant experience providing effective methods and deliveries of training standards to staff via various techniques and platforms, including in-person, online, and blended learning styles and modalities.
  • Demonstrated knowledge of different learning styles and capabilities, and the ability to translate and deliver curriculum, which results in high knowledge retention.
  • Demonstrated experience conducting needs assessments, analyzing results, and making training/development recommendations.
  • Demonstrated knowledge of different learning styles and capabilities, and the ability to translate and deliver curriculum, which results in high knowledge retention.
  • Demonstrated ability to schedule training without disrupting operational activities.
  • Demonstrated ability to speak publicly with confidence and professionalism.

Physical requirements:

The physical requirements for this position include being able to stand, squat, kneel, sit, and lie on the floor for long periods of time. Must be able to lift 25 lbs. of weight. The individual must be physically capable of providing direct total physical care to unpredictable, potentially violent, mentally ill patients as necessary, including lifting, supporting, running towards or away from areas where problems are occurring. Able to verbally de-escalate and physically restrain patients/residents when necessary. Ability to successfully perform the facility crisis intervention training and CPR.

Exposure Categories: Blood borne disease exposure category: Category I

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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